Block Manager

Job Title: Block Manager Location: Poole Brand: Glide Salary: Competitive Salary Package About Us: Glide, a new type of property management partner, here to ensure residential block management is stress-free, whether you're a leaseholder or a block owner. As part of LRG, we cover every corner of the UK with our group of brands, but that doesn't mean we're a faceless agency with a different contact every time you reach out. In fact, it's precisely the opposite; we're friendly, helpful and, most importantly, we know your home inside out, just like you do. Job Summary and key responsibilities Key Responsibilities: Property & Estate Management Manage a portfolio of residential blocks and developments. Conduct regular site inspections and produce written reports. Ensure communal areas are well maintained, clean and safe. Instruct, supervise and monitor contractors and service providers. Oversee planned and reactive maintenance works. Resident & Client Relations Act as the main point of contact for leaseholders, residents and freeholders. Respond to queries, complaints and emergencies in a timely and professional manner. Organise and attend resident and AGM meetings where required. Build and maintain positive working relationships with stakeholders. Financial Management Prepare and manage service charge budgets. Monitor expenditure and ensure value for money. Approve invoices in accordance with company procedures. Compliance & Health & Safety Ensure compliance with lease obligations, legislation and industry regulations. Oversee health and safety requirements, including fire risk assessments and insurance matters. Ensure statutory inspections and certifications are completed on time. Identify and manage risks appropriately. Administration & Reporting Maintain accurate property records and documentation. Prepare reports for clients, residents and senior management. Use property management software effectively. What are we looking for: Essential Requirements Strong communication and organisational skills. Ability to work effectively as part of a team. Competent IT skills, including email, spreadsheets and property management systems. Full UK Driving Licence. Proactive attitude with a strong desire to learn and progress. Desirable Requirements Previous experience in residential block or property management. ATPI or MTPI qualification (or working towards). Knowledge of service charges, leases and property legislation. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Competitive Salary Package Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.