Broker Business Development Manager

About HSBC

One of the largest banking and financial services organisations in the world, with a network covering more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfil their hopes and realise their ambitions.

About the role

Join our National Broker Team as a Broker Business Development Manager, SME Business Banking. You'll report to the Regional Director and support teams across the whole of UK SME Business Banking, with primary responsibility for the development of broker relationships. This includes identification and onboarding of new broker relationships to HSBC as well as the development and broadening of relationships with existing brokers.

Key responsibilities

• Cultivate and manage relationships with brokers and other introducers to drive business opportunities
• Develop and implement effective strategies to expand the bank's network of brokers and introducers
• Collaborate with internal teams to ensure timely issuance of indicative terms and seamless onboarding of clients introduced by brokers
• Build relationships with Area Directors, Team Leaders and Relationship Managers inspiring and motivating colleagues to ensure a consistent broker proposition is delivered
• Conduct market research to identify trends, competitor activities, and potential opportunities for business growth
• Provide training and support to brokers on the bank's products, credit appetite and capability
• Stay informed about industry regulations and compliance requirements relevant to broker interactions
• Work closely with the marketing team

Requirements

• Sales, customer relationship management or business development experience in financial services or commercial banking is essential
• Experience of working with and regularly interacting with clients and KBIs and holding strategic client conversations with complex requirements
• Strong understanding of banking products, services, and financial markets
• Excellent communication and negotiation skills with the ability to deliver compelling presentations with a willingness and ability to interact and quickly build relationships with internal and external stakeholders
• An analytical mindset with the ability to interpret financial data and make strategic recommendations
• Ability to work in a fast-paced environment, managing multiple workstreams and competing deadlines, with excellent time management, planning and organisation skills
• Influencing skills and ability to build positive working relationships with intermediaries, colleagues, and other stakeholders
• An ambition to drive performance, grow business and improve standards

Benefits

• Tailored professional development opportunities
• Competitive pay and benefits package
• Private healthcare for all UK-based employees
• Enhanced maternity and adoption pay and support when you return to work
• Contributory pension scheme with a generous employer contribution

Diversity and inclusion

At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.