PACOM - Business Development Manager

Company Description

PACOM Systems is a global leader in integrated security and business management solutions, delivering scalable platforms that unify access control, video surveillance, alarm monitoring, and building management into a single ecosystem. With over 40 years of innovation and deployments across 60+ countries, PACOM supports enterprise customers through a network of value-added resellers (VARs) and partners.

PACOM's solutions—such as GMS, VIGIL CORE, and Unison—enable organisations to manage security and operations across single or multi-site environments, either on-premises or via cloud-based SaaS models.

About the Role

This role is focused on new business acquisition, while also managing and expanding existing integrator, partner, and end-user relationships. You will play a key role in positioning PACOM's enterprise-grade, integrated security platforms to both new and existing customers.

The successful candidate will operate across the full UK and Ireland territory, targeting end-users, installers, integrators, consultants and main contractors within the electronic security sector.

New Business Development

• Take full ownership of achieving and exceeding the annual sales quota through proactive pipeline management and deal closure
• Develop and execute a structured, results-driven sales plan aligned to regional and organisational growth targets
• Ensure accurate and timely monthly sales forecasting, providing clear visibility of pipeline health and revenue outlook
• Maintain accountability for overall sales performance, regularly reviewing progress and implementing corrective actions to stay on target
• Proactively identify and secure new opportunities for PACOM solutions across key verticals (e.g., banking & finance, utilities, retail, data centres, critical infrastructure)
• Drive demand for PACOM's integrated platforms (GMS, VIGIL CORE, Unison) across multi-site and enterprise environments
• Develop and execute territory and account acquisition plans aligned with regional growth targets
• Proactively generate pipeline through prospecting, networking, and industry engagement
• Promote PACOM's value proposition of unified security and operational efficiency

Channel & Account Management

• Develop and manage relationships with Value-Added Resellers (VARs), system integrators, and strategic partners acting as the primary point of contact and building strong, long-term relationships
• Support partners in identifying, developing, and closing opportunities
• Manage key end-user accounts, ensuring long-term growth and customer satisfaction
• Conduct regular business reviews with key accounts to identify upsell and cross-sell opportunities
• Develop a thorough understanding of each client's business needs, challenges and strategic objectives
• Ensure a high standard of customer satisfaction and loyalty through proactive account management and responsive communication
• Monitor account performance and address any concerns swiftly to protect and grow revenue

Sales Execution

• Deliver high-impact product presentations, demonstrations, and solution proposals
• Manage RFPs, tenders, and complex enterprise sales cycles
• Negotiate commercial agreements in line with PACOM policies
• Accurately maintain the CRM system with up-to-date pipeline, activity and forecast data
• Provide regular reports on territory performance, pipeline status and market intelligence
• Monitor competitor activity and market trends, feeding insights back to the business to inform strategy
• Achieve and exceed monthly, quarterly and annual sales targets and KPIs

Collaboration & Market Insight

• Work collaboratively with internal teams including technical, marketing and customer services to deliver exceptional outcomes for clients
• Provide market feedback on customer requirements, competitor positioning, and emerging trends
• Maintain strong awareness of developments in integrated security, SaaS, and cloud-based platforms

Requirements

Essential Experience

• Minimum 5 years' experience in business development within the electronic security industry
• Demonstrable track record of new business generation, including structured and successful prospecting campaigns and building pipeline
• Strong understanding of electronic security solutions such as:
• CCTV, access control, intruder alarms, video analytics
• Integrated security platforms / PSIM / multi-site systems
• Cloud/SaaS security solutions (desirable)
• Experience working with or selling through channel partners / system integrators
• Track record of selling into enterprise or multi-site organisations
• Excellent communication, presentation, and negotiation skills
• Self-starter with the ability to work independently in a field-based role
• Full driving licence and willingness to travel across UK & Ireland

Desirable Experience

• Experience with enterprise level or integrated security platforms
• Familiarity with PACOM solutions or similar systems (e.g., multi-site management platforms)
• Established network within security integrators or enterprise end users
• Knowledge of industries such as finance, telecoms, or critical infrastructure

Why Choose Securitas Technology?

At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

You're one step away from joining our global team of over 375,000 professionals.

What You Can Expect

• Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help—just drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

• Career Growth: Clear pathways from apprenticeships to leadership programs
• Inclusive Leadership: A culture of respect, transparency, and collaboration
• Fair Pay & Benefits: Competitive, equitable compensation and benefits

Our Commitment to You

We support our workforce through initiatives such as:

• Employee Networks – Safe spaces to connect and influence policies for change
• Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion
• Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification, we commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements
• Health & Well-being Programs – Mental health support and workplace wellness
• Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals

We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more!