Product Development Manager - ServiceNow
Next PlcThe Role
As a Product Development Manager in the ServiceNow team, you will work on either the core platform, the ITSM module or the ITOM module and bridge the gap between technical complexity and business value. You'll work closely with business stakeholders and Next Tech to turn technology into a competitive advantage. At NEXT, we value your growth; you'll have the opportunity to lead a dedicated team in an environment that prizes proactivity and collaboration.
What You'll Take On
In this role you will be driving end-to-end delivery and ensuring the ServiceNow platform provides real value to the business. Your day-to-day will involve:
- Team management: Guiding a team of developers, administrators and analysts by setting clear sprint goals and managing resource allocation.
- Stakeholder partnership: Acting as the primary liaison for our stakeholders, translating technical bottlenecks into clear business decisions.
- Governance: Proactively managing projects, documentation, and risks to prevent "fire drills" before they happen.
What You'll Bring
- Project Management experience
- A solid grasp of the ServiceNow platform specifically around either ITSM, ITOM or the core platform
- The ability to make the complex sound simple, whether you are talking to a developer or senior leadership.
- You don't just find problems, you bring potential solutions to the table and stay resilient during busy periods.
- A proactive approach to teamwork and a commitment to maintaining high standards of delivery
Additional Information
Part of the ServiceNow team are based in Sri Lanka, and occasional travel may be required.
About Next
You know Next, but did you know we're a FTSE-100 retail company employing over 44,000 people across the Next group. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 450 stores, plus the Next Online and it's now possible to buy on-line from over 80 countries around the world!
Benefits
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
Workplace Adjustments
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
About Next Plc
NEXT plc is a British multinational retailer of clothing, footwear, accessories, beauty and home products. It sells through its UK and Ireland retail stores, online platforms in the UK and internationally, and franchise stores, and also operates a consumer credit business and a "Total Platform" service providing websites, marketing, warehousing, distribution and contact-centre services to third-party brands.
Interested in this role?
Apply now to join Next Plc.