Property Manager (Team Leader) - Fixed Term Contract
About the role
Build the world you want to live in with a career in the infrastructure property sector.
We're looking for a Property Manager (Team Leader) to join our Infrastructure team in Birmingham on a 12-month fixed-term contract.
This is a great opportunity for an experienced property professional looking to take the next step in their career, combining portfolio management with day-to-day team leadership.
Working closely with our Infrastructure clients, you'll oversee a portfolio of residential properties while supporting a small team of Asset Managers to deliver a high-quality service. This is a hands-on role where you'll be involved in the day-to-day management of properties, stakeholder liaison, and performance monitoring, helping to ensure homes are well maintained and client requirements are met.
You'll join a collaborative and supportive team environment, with the opportunity to develop your people management experience while making a real contribution to the successful delivery of property management services across a varied portfolio.
Main tasks
In this varied role, you'll combine property portfolio management with day-to-day support of a small team, helping to ensure properties are effectively managed and client expectations are met.
Key responsibilities include:
- Supporting, coaching and motivating a team of Asset Managers in their day-to-day activities
- Managing a portfolio of residential properties on behalf of infrastructure clients
- Monitoring performance against agreed service standards and client requirements
- Building positive working relationships with clients, contractors and other stakeholders
- Supporting the onboarding and mobilisation of newly acquired properties
- Managing vacant properties and coordinating repairs, maintenance and improvement works
- Ensuring property inspections are completed and records maintained accurately
- Working alongside Facilities Management colleagues to ensure compliance obligations are met
- Identifying opportunities to improve processes and service delivery
- Assisting with reporting and portfolio updates for clients and internal stakeholders
What will it take to be successful?
We're looking for someone with experience in property management, lettings, housing, estate management or a similar environment who enjoys working with people and delivering excellent customer service.
You'll also have:
- Experience managing residential properties, tenancies or property portfolios
- Some experience supervising, mentoring or supporting colleagues, or a desire to develop your people management skills
- Good knowledge of residential property management practices
- Strong communication and stakeholder management skills
- The ability to prioritise workload and manage competing demands
- Good organisational skills and attention to detail
- Experience using Microsoft Office and property management systems
- A proactive and customer-focused approach
- Full UK driving licence
Experience working with infrastructure, utilities or corporate property portfolios would be beneficial but is not essential.
Job details
Hours: Full time
Contract type: Fixed Term Contract
Location: Birmingham
Why choose us?
We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.
As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, and we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.
About Carter Jonas
Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.
Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.
We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients' future prosperity.
Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.
Our values
- Approachable – We treat every relationship with respect, integrity, and warmth
- Effective – We do what we say we will, we do it well and we are accountable
- Ambitious – We are ambitious for our clients and for our firm
We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:
- Communication - Ensures effective, clear, and relevant communications in support of business objectives
- People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
- Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm's heritage and values
- Use of Technology - Modern, Agile, Digital Employee
- Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
- Personal Effectiveness & Productivity - Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity
About Carter Jonas
Carter Jonas is a property consultancy and estate agency offering advice on residential, commercial, rural, planning, development, infrastructure and energy sectors. The firm serves individuals, companies and institutions across the UK.
Interested in this role?
Apply now to join Carter Jonas.