Verified Anonymous Profile
Client & Project Support
England, United Kingdom · 3.7 years experience
Open to opportunitiesSummary
An ambitious and client-focused professional with experience in customer service, project coordination, and relationship management across construction and sectors. Skilled in client advisory, communication, and problem-solving, with technical expertise in tools and project management software. Transitioning into with strong organizational abilities and a proven track record of delivering exceptional client experiences.
Experience areas
Client Advisory & Relationship ManagementCurrentProject Coordination & PlanningCurrentTechnical CoordinationTeam Supervision & LeadershipStakeholder CommunicationCurrentSales Support & Pipeline BuildingCurrentCRM & Database ManagementCurrent
Work experience
Employer names withheld for privacyClient & Project Support
- Provided tailored support to multiple clients on project planning and coordination, ensuring clarity and timely delivery
- Managed concurrent client requests while maintaining professional communication and follow-ups
- Guided clients through options and solutions to facilitate informed decision-making
- Built strong client relationships, resulting in repeat engagements and positive referrals
Technical & Client Coordination
- Collaborated with clients and senior to translate requirements into actionable designs
- Supported multiple project plans simultaneously while meeting timelines and quality standards
- Communicated updates and solutions effectively to stakeholders to resolve queries
- Contributed to seamless project delivery by assisting in planning, scheduling, and monitoring progress
Project & Team Supervision
- Supervised a workforce of 20+ team members, ensuring safety compliance and efficient site operations
- Liaised with multiple stakeholders to maintain clear communication and workflow coordination
- Monitored project progress to ensure timely completion within scope and quality standards
- Resolved on-site issues quickly to prevent delays and maintain project timelines
Project Execution Support
- Supported construction site operations, assisting in task coordination and workflow management
- Conducted inspections and reported progress to senior, ensuring compliance with plans
- Assisted in problem-solving technical issues to maintain schedule adherence
- Contributed to timely project completion while maintaining safety and quality standards
Skills
Client advisoryCustomer serviceRelationship managementCommunicationNegotiationSales supportPipeline buildingCRM/database familiarityTeam collaborationOrganizational skillsProblem-solvingMultitaskingAttention to detailAutoCADPrimavera P6
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