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D365 Project Manager / Delivery Lead

Denver, Colorado Metropolitan Area · 8 years experience

Open to opportunities

Summary

An experienced delivery leader with 5+ years managing end-to-end Microsoft Dynamics 365 implementation projects across multiple modules and client sectors. Currently leads concurrent implementation projects for mid-market organisations in professional services, distribution, and nonprofit sectors. Brings strong expertise in Agile and waterfall delivery methodologies, scope management, risk mitigation, and cross-functional stakeholder alignment.

Experience areas

D365 Implementation & Project DeliveryCurrentStakeholder & Client ManagementCurrentAgile & Scrum DeliveryCurrentRisk & Issue ManagementCurrentChange ManagementOperations & Process AnalysisData Migration & UAT Coordination

Work experience

Employer names withheld for privacy

  1. D365 Project Manager / Delivery Lead

    • Manage 2–3 concurrent D365 Central and Customer Engagement implementation projects with budgets ranging from $200K–$750K
    • Own project plans, resource allocation, risk registers, and status reporting across all phases from discovery through post-go-live hypercare
    • Facilitate weekly steering committee meetings, sprint reviews, and cross-functional standups with internal delivery teams and client stakeholders
    • Drive adoption of Microsoft Success by Design methodology across the delivery practice

  2. Project Manager - D365 Implementations

    • Managed full-cycle D365 Central and Finance & Operations implementation projects for clients in manufacturing, wholesale distribution, and professional services
    • Developed and maintained project schedules, budgets, and RAID logs; led requirements workshops alongside functional consultants
    • Managed data migration timelines and coordinated UAT cycles, defect triage, and go/no-go readiness assessments
    • Achieved a 95% on-time go-live rate across eight implementation projects

  3. Associate Project Manager

    • Supported senior project managers on D365 Central implementation and upgrade projects for mid-market clients
    • Maintained comprehensive project documentation including meeting minutes, action item trackers, and change request logs
    • Coordinated testing schedules and tracked defect resolution during UAT phases
    • Earned PMP certification and transitioned to project manager-level responsibilities

  4. Operations Coordinator

    • Coordinated internal operations for the D365 consulting practice including resource scheduling, SOW tracking, and billing support
    • Supported project managers with meeting coordination, documentation, and client communications
    • Assisted with internal CRM data management and reporting; gained foundational exposure to D365 implementation methodology and the partner ecosystem

  5. Analyst Intern

    • Supported the technology consulting practice with requirements documentation, process mapping, and stakeholder interviews
    • Assisted with test case development and UAT coordination for a large-scale ERP implementation
    • Developed presentation materials for client-facing workshops and project milestone reviews

Skills

Project ManagementD365 Implementation LifecycleStakeholder ManagementAgile / ScrumRisk & Issue ManagementChange ManagementMicrosoft Sure Step / Success by Design

Certifications

  • PMP (Project Management Professional)
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