Office Manager

Summary

An experienced higher education professional with over 15 years in teaching, student support, and academic administration across universities and educational institutions. Demonstrates expertise in student counselling, financial assistance governance, graduate placements, and international partnership development. Strong analytical capabilities with academic research and data analysis skills, combined with operational management experience in finance and administrative functions.

Experience areas

1. Office Manager

   • Oversee administrative and financial operations with emphasis on efficiency and accountability
   • Streamlined daily processes to improve workflow and resource management
   • Strengthened supplier relationships to optimise cost-effectiveness
   • Led staff onboarding and development initiatives

2. Finance & Accounts Manager

   • Led accounts and finance function within property and sector, managing rent, financial control, and compliance
   • Prepared management accounts and financial reports to support strategic decision-making
   • Managed payroll, VAT returns, and regulatory compliance requirements
   • Maintained financial controls and liaised with auditors and external stakeholders

3. Teaching & Research Fellow

   • Delivered undergraduate and postgraduate teaching across business, and finance subjects
   • Supervised student research projects and dissertations with structured mentoring and feedback
   • Conducted applied research on innovation and economic trends in collaboration with public and private sector stakeholders
   • Led large-scale business confidence surveys, managing data collection, validation, and analysis for stakeholder reporting

4. Manager & Student Counsellor/Advisor – External Relations & Financial Assistance

   • Built and managed strategic partnerships with overseas universities to expand international mobility programmes
   • Placed 80–100 graduates annually in top-ranked international universities
   • Designed and implemented merit-based financial assistance framework ensuring equitable access to funding
   • Improved teaching standards while reducing academic staffing costs by 50% through innovative staffing models

5. Manager Placements

   • Increased graduate placement rates from 40% to 100% through proactive employer networking
   • Achieved higher average starting salaries for graduates by aligning recruitment with market demand
   • Expanded alumni networks to support mentoring and career guidance
   • Organised career workshops and employer engagement events to enhance student employability

Skills