Office Manager

Summary

An experienced higher education professional with over 15 years of expertise in teaching, student support, and academic administration. Demonstrates strong capability in financial management, stakeholder engagement, and institutional development, with recent transition into finance and accounts management in the private sector.

Experience areas

1. Office Manager

   • Oversee administrative and financial operations to ensure smooth workflow and resource management
   • Streamlined daily processes to improve efficiency and accountability
   • Strengthened supplier relationships for cost-effective service delivery
   • Led staff onboarding and development to ensure strong team integration

2. Finance & Accounts Manager

   • Led accounts and finance operations including budgeting, financial reporting, and compliance management
   • Prepared management accounts to support strategic decision-making
   • Managed payroll, VAT returns, and regulatory compliance requirements
   • Maintained financial controls and liaised with external stakeholders including auditors and clients

3. Teaching & Research Fellow

   • Delivered undergraduate and postgraduate teaching across business, and finance modules
   • Designed course outlines, lesson plans, and assessment materials aligned with curriculum objectives
   • Supervised student research projects and dissertations, providing mentoring and constructive feedback
   • Conducted applied research and data analysis on innovation and economic trends with public and private sector stakeholders

4. Manager & Student Counsellor/Advisor – External Relations & Financial Assistance

   • Built and managed strategic international partnerships, establishing bilateral agreements with overseas institutions
   • Placed 80–100 graduates annually in top-ranked international universities through coordinated career counselling
   • Designed and implemented a structured financial assistance framework ensuring transparent, merit-based funding allocation to approximately 40% of the student body
   • Reduced academic staffing costs by 50% through introduction of a student teaching associate model

5. Manager Placements

   • Increased graduate placement rates from 40% to 100% through proactive employer networking and relationship management
   • Achieved higher average starting salaries for graduates by aligning recruitment activities with market demand
   • Developed and expanded alumni networks to support mentoring and recruitment opportunities
   • Collaborated with internal stakeholders to design improved recruitment procedures, increasing transparency and accuracy

Skills