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Owner & Manager – DIY Retail Business

London

Open to opportunities

Summary

An experienced business owner and customer service professional with strong sales, negotiation, and administrative capabilities. Brings entrepreneurial expertise from managing retail operations alongside a background in interior design. Known for building client relationships, thriving in target-driven environments, and delivering excellent customer service.

Experience areas

Customer Service & Client RelationsCurrentSales & NegotiationCurrentBusiness Operations & ManagementCurrentAdministrative & Office ManagementCurrentStock Control & InventoryCurrentProperty & Home Aesthetics

Work experience

Employer names withheld for privacy

  1. Owner & Manager – Retail Business

    • Managed daily operations including sales, customer service, supplier negotiation, and stock control
    • Built and maintained strong client relationships, driving repeat business and high customer satisfaction
    • Strengthened organisational, multitasking, and problem-solving capabilities in a fast-paced environment

  2. Sales & Customer Service Assistant

    • Provided product guidance and assisted customers with selection decisions
    • Met sales targets while maintaining high customer service standards
    • Resolved customer queries efficiently and supported administrative tasks including order processing and scheduling

Skills

Customer serviceCommunicationSales negotiationAdministrative skillsBusiness managementStock controlDigital technologyPersian (Farsi)
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