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Owner & Manager – DIY Retail Business

London

Open to opportunities

Summary

An experienced, customer-focused professional with a background in business ownership and retail operations. Brings strong sales, negotiation, and administrative capabilities, combined with excellent communication and problem-solving skills. Demonstrates confidence in fast-paced, target-driven environments and has a genuine interest in property and home design.

Experience areas

Customer Service & RelationsCurrentSales & NegotiationCurrentBusiness Operations & ManagementCurrentAdministrative & Order ProcessingCurrentInventory & Supplier ManagementCurrentProblem-Solving & MultitaskingCurrent

Work experience

Employer names withheld for privacy

  1. Owner & Manager – Retail Business

    • Managed daily operations including sales, customer service, supplier negotiation, and inventory control
    • Built and maintained strong client relationships, driving repeat business and customer satisfaction
    • Developed and refined organisational, multitasking and problem-solving capabilities in a business ownership context

  2. Sales & Customer Service Assistant

    • Provided expert product guidance and customer support, consistently meeting sales targets
    • Resolved customer queries promptly and effectively to maintain operational efficiency and satisfaction
    • Supported administrative functions including order processing, record keeping and scheduling

Skills

Customer serviceCommunicationSales negotiationAdministrative skillsBusiness ownership and managementStock controlSupplier negotiationProblem-solvingMultitaskingOrder processingDigital technologyPersian (Farsi)UK Driving
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