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Residential Sales Consultant

12.2 years experience

Open to opportunities

Summary

An experienced professional with over 10 years in property and hospitality sectors. Currently holds dual roles in residential sales and property management, demonstrating strong expertise in client relationship building, negotiation, and portfolio oversight. Known for excellent customer service, team leadership, and adaptability across dynamic environments.

Experience areas

Property Sales & NegotiationCurrentProperty Management & TenancyCurrentCustomer Service & Client RelationsCurrentTeam Leadership & Staff ManagementHospitality OperationsSales & Business DevelopmentHealth, Safety & ComplianceCurrent

Work experience

Employer names withheld for privacy

  1. Residential Sales Consultant

    • Generate new business through prospecting and networking with buyers and sellers
    • Conduct property viewings and communicate features and benefits to clients
    • Negotiate offers between parties to achieve optimal outcomes
    • Maintain knowledge of local property market trends and competitive landscape

  2. Property Manager

    • Manage residential rental property portfolio, maintaining occupancy and tenant satisfaction
    • Conduct tenant referencing, right-to-rent verification, and tenancy agreement preparation
    • Serve as primary contact for landlords and tenants, resolving queries and disputes professionally
    • Coordinate maintenance and repairs with contractors, ensuring timely issue resolution

  3. Restaurant Supervisor

    • Supervised day-to-day pub operations, ensuring efficient service across all shifts
    • Led and motivated bar and floor staff to deliver excellent customer service
    • Managed staff rotas and allocations to maintain adequate shift coverage
    • Oversaw stock control, ordering, and waste minimisation
    • Ensured compliance with licensing, health and safety, and company policies

  4. Sales Advisor

    • Booked holiday packages for customers with secure payment processing
    • Provided personalised recommendations to match customer needs with suitable products
    • Maintained data protection compliance during customer interactions

  5. Waitress and Bar Staff

    • Served food and beverages, including specialty dishes and mixed drinks
    • Managed customer payments and table preparation
    • Maintained cleanliness of dining and bar areas

Skills

Customer Service SkillsNumeracyFood safetyMicrosoft WordNegotiationProperty ManagementHealth And SafetyRetail SalesICTCash HandlingBar managementComputer SkillsTrainingSocial media managementDrivingExcelSalesSchedule ManagementTime ManagementMicrosoft ExcelManagementBarista
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