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Self-Employed / Property Manager

Leamington Spa, Warwickshire · 19.9 years experience

Open to opportunities

Summary

A creative and adaptable professional with diverse experience across hospitality, management, recruitment, and technical support. Known for strong communication skills, problem-solving ability, and capacity to deliver results in dynamic environments. Currently self-employed managing guest accommodation with a track record of high customer satisfaction.

Experience areas

Guest Management & HospitalityCurrentProperty & Facilities ManagementCurrentFinancial Administration & AccountsCurrent[redacted] & Team LeadershipTechnical Support & Customer ServiceSales & MarketingRecruitment & HR

Work experience

Employer names withheld for privacy
  1. Self-Employed Property Manager

    • Achieved and maintained 4.8/5 guest satisfaction rating
    • Managed end-to-end guest experience including bookings, check-in/check-out, and property maintenance
    • Handled financial management, accounts, and recruitment of support staff
    • Ensured guest comfort and created memorable stay experiences
  2. [redacted] Director / Manager

    • Led and managed [redacted] operations and staff team
    • Oversaw [redacted] provision and team development
    • Managed centre administration and facilities
  3. Recruitment Consultant

    • Placed candidates across construction and skilled trades sectors
    • Built relationships with employers and job seekers
    • Matched talent to role requirements
  4. Room Leader

    • Supervised [redacted] provision in [redacted] room setting
    • Managed daily activities and child development
    • Collaborated with wider [redacted] team
  5. Technical Advisor – [redacted] Systems

    • Provided product and technical support for [redacted] systems
    • Advised customers and internal teams on specifications and applications
    • Supported multiple product ranges across different suppliers
  6. Receptionist

    • Managed front-of-house operations in healthcare setting
    • Provided exceptional customer service to patients
    • Handled administrative and scheduling tasks
  7. Innovative Sales Representative

    • Developed and executed sales strategies
    • Built client relationships and closed sales targets
    • Identified and pursued new business opportunities
  8. 1st Line Technical Advisor

    • Delivered technical support for hospitality point-of-sale systems
    • Resolved customer issues and provided system troubleshooting
    • Supported restaurant and hospitality clients
  9. Special Services Coordinator

    • Coordinated logistics and specialist services
    • Managed scheduling and customer communication
    • Ensured timely and reliable service delivery

Skills

Guest ManagementBooking CoordinationProperty MaintenanceCheck-In/Check-Out ProcessesMarketing StrategyReview ManagementFinancial ManagementRecruitmentTechnical SupportSales

Certifications

  • NVQ Level 3 Early Years Child Development
  • NVQ Level 3 Administration and Accounts
  • Access to Higher Education (STEM)
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