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Support Leader, Adults Social Care

Remote · 8.4 years experience

Open to opportunities

Summary

An experienced social care and housing support professional with a proven track record in leading teams, managing complex caseloads, and supporting vulnerable individuals. Demonstrates strong advocacy and safeguarding expertise across adult social care and homelessness services. Currently enhancing leadership credentials through formal management qualification.

Experience areas

Adult social care and supportCurrentHousing advice and homelessness supportTeam leadership and staff managementCurrentSafeguarding and risk assessmentCurrentCase management and advocacyCurrentMulti-agency collaborationCommunity engagement and mentoring

Work experience

Employer names withheld for privacy

  1. Support Leader, Adults Social Care

    • Led and motivated support teams, managing workloads and delegating tasks effectively
    • Assessed team performance and delivered constructive feedback
    • Oversaw safeguarding protocols and workforce planning initiatives
    • Maintained compliance with regulatory standards and service quality requirements

  2. Housing Adviser, Housing Options

    • Provided comprehensive housing advice via multiple channels to individuals in housing need
    • Managed diverse caseloads including homelessness and domestic abuse cases
    • Conducted risk assessments and coordinated referrals to emergency accommodation
    • Liaised with multi-agency partners to deliver holistic support

  3. Caseworker, Adults on Probation

    • Delivered one-to-one and group interventions tailored to reduce reoffending
    • Conducted assessments and developed action plans with progress monitoring
    • Provided mentoring, advocacy, and practical support to participants

  4. Support Worker, Adult Social Care

    • Supported adults with complex learning and care needs across daily living activities
    • Coordinated multi-professional meetings and contributed to care planning reviews
    • Provided support with medication management, budgeting, and community integration

Skills

Housing advice, homelessness support, and case managementRisk assessment and safeguardingLeadership, team management, and staff developmentStrong communication and interpersonal skillsAdvocacy, mentoring, and conflict resolutionAdministrative and reporting proficiencyMulti-agency collaborationFluent in English and Albanian

Certifications

  • NVQ Level 2 Social Care
  • Leadership & Management Level 3
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