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Support Leader, Adults Social Care

Remote · 8.4 years experience

Open to opportunities

Summary

An experienced social care and housing support professional with a track record of leading teams, managing complex caseloads, and advocating for vulnerable adults. Skilled in safeguarding, risk assessment, and multi-agency collaboration across housing, probation, and adult social care sectors. Strong communicator with proven ability to build trust and drive positive outcomes for clients.

Experience areas

Adult social care and supportCurrentHousing advice and homelessness supportTeam leadership and staff developmentCurrentRisk assessment and safeguardingCurrentCase management and intervention deliveryMulti-agency liaison and collaborationAdvocacy and mentoring

Work experience

Employer names withheld for privacy

  1. Support Leader, Adult Social Care

    • Led and motivated support teams, managing workload planning and task delegation
    • Assessed team performance and delivered constructive feedback to drive improvement
    • Oversaw safeguarding, workforce planning, and recruitment initiatives
    • Maintained compliance with regulatory and quality standards in record-keeping

  2. Housing Adviser, Housing Options

    • Provided comprehensive housing advice across multiple channels to clients in crisis
    • Managed complex caseloads including homelessness and domestic abuse cases
    • Conducted risk assessments and coordinated referrals to emergency and specialist services
    • Liaised with multi-agency partners to deliver holistic support and pathways to stable housing

  3. Caseworker, Adults on Probation

    • Delivered one-to-one and group interventions designed to reduce reoffending
    • Conducted assessments, created personalised action plans, and monitored progress
    • Provided advocacy, mentoring, and practical support to participants
    • Completed administrative documentation and contributed to service operations

  4. Support Worker, Adult Social Care

    • Provided direct support to adults with complex learning needs across daily living activities
    • Coordinated multi-professional meetings and contributed to person-centred planning
    • Supported medication management, budgeting, and wellbeing outcomes

Skills

Housing advice, homelessness support, and case managementRisk assessment and safeguardingLeadership, team management, and staff developmentCommunication and interpersonal skillsAdvocacy, mentoring, and conflict resolutionAdministrative and reporting proficiencyMulti-agency collaborationEnglishAlbanian

Certifications

  • NVQ Level 2 Social Care
  • Leadership & Management Level 3
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