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Tobacco Dependence Coordinator

9.3 years experience

Open to opportunities

Summary

An experienced NHS administrative and governance professional with a proven track record supporting senior leadership, coordinating specialist clinical services, and improving patient pathways in high-pressure environments. Skilled in governance, compliance, stakeholder liaison, and delivery of confidential administrative support across multiple healthcare settings.

Experience areas

Healthcare administration & patient coordinationCurrentGovernance, compliance & safeguardingCurrentExecutive support & meeting managementElectronic health records & data managementCurrentStakeholder & multidisciplinary team liaisonCurrentcoordination & workflow optimisationCurrentPatient flow & clinical operations

Work experience

Employer names withheld for privacy

  1. Tobacco Dependence Coordinator

    • Delivered frontline and remote patient support for specialist cessation services, improving patient engagement and treatment uptake
    • Coordinated care pathways including medication provision and follow-up scheduling to ensure continuity of care
    • Built strong relationships with multidisciplinary teams to support integrated patient care delivery
    • Produced accurate, high-quality meeting minutes and distributed key actions to stakeholders while maintaining strict confidentiality and safeguarding compliance

  2. Quality Governance Officer

    • Supported senior leadership with governance processes, ensuring compliance and operational effectiveness
    • Organised and coordinated senior management and departmental meetings
    • Produced detailed minutes and tracked actions to support improvement initiatives

  3. Receptionist / Administrator – Specialist Clinical

    • Managed high-volume patient flow including admissions, discharges, and transfers in a fast-paced clinical environment
    • Maintained accurate electronic patient records and documentation
    • Supported emergency admissions while ensuring confidentiality and compliance with clinical protocols

  4. Outpatients Administrator

    • Managed check-in and discharge of high volumes of patients daily
    • Ensured accurate data entry and smooth clinic operations across multiple specialties

  5. Receptionist / Administrator – Specialist

    • Acted as first point of contact for patients and families
    • Coordinated communication between clinical and educational teams

Skills

Senior administrative & operational supportStakeholder & patient liaisonGovernance, compliance & safeguardingMeeting management & executive minute-takingData management & electronic records (EPIC)Team coordination & rota managementPerformance tracking & reportingMicrosoft OfficeEPIC systems

Certifications

  • Safeguarding Adults Level 2
  • Safeguarding Children Levels 1 & 2
  • NCSCT Certified
  • STRCP Level 3
  • Counselling Level 2
  • Enhanced DBS (Current)
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