Work Experience / Sales Support

Summary

A customer-focused and target-driven professional with experience in client-facing sales support and service delivery. Demonstrates strong communication and relationship-building skills across telephone, email, and in-person interactions. Currently gaining hands-on exposure to residential lettings and estate agency operations, with relevant property sector qualifications and a proven track record in fast-paced, performance-driven environments.

Experience areas

1. Work Experience / Sales Support

   • Assisted with enquiries from buyers, sellers, landlords and tenants in a busy estate agency environment
   • Observed and learned negotiation techniques during offers and transactions
   • Developed understanding of property legislation, compliance and professional standards
   • Supported office administration, property listings and client communications

2. Self-Employed Service Provider

   • Delivered high-level customer service in a client-facing, time-critical role
   • Managed bookings, schedules, routes and payments independently
   • Built and maintained repeat client relationships through reliability and professional communication
   • Demonstrated consistency and accountability in a performance-driven environment

3. Sales & Customer Support

   • Handled customer enquiries and supported sales activity in a fast-paced, target-focused environment
   • Built and maintained positive customer relationships
   • Assisted with daily operations, stock coordination and service delivery

4. Family Carer

   • Managed confidential responsibilities with reliability and professionalism
   • Demonstrated patience, discretion, organisation and emotional resilience

Skills

Certifications

• ARLA (Propertymark) Qualification
• Health & Safety & Fire Safety (Residential)
• First Aid
• GCSEs in English & Maths