Branch Manager
JOHNSONS THE CLEANERSBranch Manager – Berkhamsted
Employer: Johnson's Dry Cleaners (Part of Timpson Group Limited)
Job Type: Permanent Full Time
Location: Berkhamsted
Pay: Starting at £12.75 per hour, increasing to £13.00 per hour following a successful trial period. Uncapped weekly bonus opportunity available.
Hours: 40 hours over 5 days, including weekends, with some overtime available when trained.
About the Role
You will effectively manage the Dry Cleaning branch, ensuring correct policies and procedures are complied with in line with company strategy. You will provide excellent service to customers and receiver branches, and promote a positive working environment for all branch colleagues.
As a manager, you will maximise both the sales and profitability of your branch whilst maintaining high branch standards. You will operate flexibly across a broad range of activities in support of the Company's continuing need to adapt to change and provide first-class service to customers.
You will work closely with Area Managers and Area Development Managers to ensure the effective running of the area. As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.
Requirements
- Full driver's license and mode of transport are essential
- Coverage between various branches in the surrounding areas required
- Positive, friendly, and confident personality
- Great communicator with a drive to succeed
- Excellent organisational skills and ability to plan and prioritise effectively
- Excellent customer service skills
- Effective time management skills
- Excellent written and verbal communication skills
- Team player and leader
- Ability to work unsupervised
- Analytical and problem-solving skills
- Ability to demonstrate team spirit and provide motivation among staff and field team
- Lead by example and set standards
- Ability to clearly communicate plans and objectives in meetings
- Experience in retail or hospitality preferred
What We Offer
- Free holiday homes
- Achievable uncapped bonuses
- Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
- An extra day off for your birthday
- Paid day off for a child's first day at school
- Annual salary reviews
- Regular social events
- £1000 weekly lottery draws
- Excellent promotion prospects
- Ongoing skills training
- £100 bonus when you get married
- Mental health support, including free flu jabs and a 24-hour helpline
About Johnson's Dry Cleaners
Johnson's Dry Cleaners has been caring for clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, the company is known for high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, services include clothing repairs, passport photos, carpet cleaning, and more.
Johnson's Dry Cleaners celebrates diversity and welcomes applicants from all backgrounds, including ex-offenders.
About JOHNSONS THE CLEANERS
Johnsons The Cleaners (Johnson Cleaners UK) is a UK high-street dry cleaning chain that provides dry cleaning and laundry services along with garment repairs and alterations, and additional services such as photo printing and key cutting, operating more than 200 shops across the UK. It originated in 1817 in Liverpool as a silk dyeing business run by the Johnson brothers and has been part of the Timpson Group since 2017.
Interested in this role?
Apply now to join JOHNSONS THE CLEANERS.