Facilities Manager

About TEKEVER

At TEKEVER, we lead innovation in Europe as the European leader in unmanned technology, where cutting-edge advancements meet unparalleled innovation.

We operate across four strategic areas: Digital, Defence, Security, and Space. We combine artificial intelligence, systems engineering, data science, and aerospace technology to tackle global challenges — from protecting people and critical infrastructure to exploring space.

We offer a unique surveillance-as-a-service solution that delivers real-time intelligence, enhancing maritime safety and saving lives. Our products and services support strategic and operational decisions in the most demanding environments — whether at sea, on land, in space, or in cyberspace.

Our mission is to provide limitless support through mission-oriented game-changers, delivering the right information at the right time to empower critical decision-making.

The Role

Role Purpose

The FM & Property Services manager is responsible for the strategic leadership, operational management, and continuous development of TEKEVER's growing UK estate along with direct onsite facilities management activities at our Swindon facility.

The role ensures that TEKEVER buildings, land, and infrastructure are safe, compliant, sustainable, and fit for purpose, supporting the organisation's operational, commercial, and community objectives.

• Reporting to the Head of Estates & Infrastructure, you will lead to deliver consistently high-quality customer service across all facilities management functions
• You will hold direct line management responsibility for the onsite and UK based project Managers and Helpdesk Teams, providing leadership, guidance, and support
• You will work in close collaboration with the Head of Technical and M&E Services, who holds technical authority and reports separately to the Head of Estates & Infrastructure
• Develop customer relationships, forging strong operational and strategic relationships with key internal and external stakeholders
• Support the Head of Estates & Infrastructure in creating and delivering a customer first experience

Principal Duties & Responsibilities

• Provide leadership and development of hard and soft FM services, promoting high performance and professional standards
• Oversee the day-to-day operation of all facilities and property services, ensuring buildings are safe, secure, and well maintained. Manage key services including facilities, cleaning, landscaping, maintenance and waste management
• Ensure Facilities teams and contractors operate in accordance with approved technical standards, permits to work, and RAMS
• Work closely with Compliance / H&S Managers to support the effective implementation of statutory and non-statutory compliance requirements through day-to-day FM operations
• Act as the operational interface between Facilities, H&S, Technical Services, and Compliance functions
• Structure reporting and ownership to ensure clear separation of technical authority and operational delivery, while maintaining strong coordination and accountability across the estate
• Lead and develop a FM Helpdesk to consistently meet and exceed service standards, embedding clear accountability, high-quality customer service, and continuous improvement across all helpdesk operations
• Build strong working relationships with internal stakeholders, including senior leaders, managers, staff, and service users
• Manage and ensure compliance at all existing Leases, licenses for occupation and define landlord/tenant responsibilities of our premises. Ensure leases and licenses are current and regularly reviewed. Aid in the establishment of new leases and licenses as and when required. If required, be an additional point of contact with designated legal services and third-party legal services
• Manage and ensure the estate is legally compliant in terms of adherence to all Land Registry documentation and resolution of issues relating to boundary disputes and clarification of same
• Promote a strong health & safety culture and ensure effective incident reporting and investigation. Ensure compliance with all relevant legislation, standards, and codes of practice
• Develop and manage departmental budgets and support with financial processing for TEKEVER operations ensuring effective cost control and value for money. Identify opportunities for efficiency savings
• Lead procurement and contract management processes in line with organisational and regulatory requirements
• Work with colleagues to ensure that monthly reporting is accurate for FM activity. Understand the contract suite of KPI's to ensure minimal or no failures month on month
• Ensure business continuity and emergency preparedness arrangements are in place and tested for all areas and services
• Critically review all processes, systems and methods of providing operational services; develop and implement improvements
• Ensure that all small work projects and contracted works represent value for money for TEKEVER and that appropriate and effective risk management, corporate governance and audit controls are in place
• Continually review the services provided to end-users and customers to ensure service meets agreed service levels and requirements. Report to stakeholders on improved services and processes
• Work with the Sustainability Manager on environmental and sustainability projects and support institutional carbon reduction and other sustainability targets and objectives, including policies and specifications for FM and other projects
• Requirement to be on call and support out of hours in emergency situations
• Perform any other duties appropriate to the grade as may be required by the Head of Estates & Infrastructure
• Comply with the personal health and safety responsibilities specified in the TEKEVER Health and Safety policy
• Promote equality and diversity for our staff and sustain an inclusive and supportive work environment
• Have access to and security of highly confidential information

Person Specification

Qualifications (Essential)

• Proven track record delivering successfully in a similar role, holding a IWFM level 5 diploma or 5+ years' experience
• Appropriate health and safety qualification e.g. National General NEBOSH Certificate, IOSH
• Qualified through membership of an appropriate professional body e.g. IWFM
• Background in engineering, supported by a recognised trade qualification, with the ability to operate credibly across Hard FM and technical environments

Background and Experience (Essential)

• Extensive demonstrable experience of leading hard and soft FM services with experience across a large portfolio
• Leadership ability and experience to effectively drive performance across all FM workstreams under your management
• Strong background in managing and taking accountability for a multi-skilled facilities staff and external contractors/consultants
• Good understanding of current national FM policy and practice with an innovative mindset to ensure the delivery of exemplar FM services
• Demonstrable evidence of introducing change management leadership which improves efficiency and demonstrates value for money
• Extensive experience in creating successful workplace experience across all FM functions. People focused leadership style and understanding of the core fundamentals of HR
• Experience of developing, translating and implementing appropriate strategy and policy
• Evidence of successful financial management of budgets
• Thorough knowledge and understanding of Health and Safety, and other appropriate legislation and statutory compliance
• Highly experienced in all Microsoft office suite, MS Excel, MS Office, MS PPT
• Proven track record of contract management with the experience of procuring and mobilising contracts

Skills and Competencies (Essential)

• Excellent communication and interpersonal abilities with aptitude in fostering long term relationships
• Highly effective levels of written and communication skills in both formal and informal situations, able to explain complex information in an accessible manner
• Strong interpersonal skills and proven ability to develop, maintain and enhance relationships with management and colleagues, in addition to external networks, and to gain an understanding of their needs and goals
• Excellent analytical skills and attention to detail with the ability to resolve problems, develop opportunities and implement innovative solutions/approaches
• Flexible with the ability to overcome challenges whilst looking for continual improvements to service delivery
• Flexible in duties undertaken and ability to work outside normal working hours when required, acting as first point of contact in emergencies

What We Offer

At TEKEVER, we offer a comprehensive package designed to reward, support, and develop our people:

• Highly competitive salary with a discretionary annual bonus
• Company pension contribution match of up to 10%
• 25 days annual leave plus Bank Holidays
• Private Medical Insurance (with optional family cover)
• Private Dental care
• Employee Assistance Programme
• Clear career development opportunities and dedicated initiatives to boost your skill sets
• Flexible hybrid working model, typically three days a week at our core UK sites such as Bristol
• Bespoke rewards platform featuring a variety of high street discounts and salary sacrifice schemes, including Electric Car, Cycle to Work, and Technology options