Infrastructure and Facilities Coordinator

Infrastructure and Facilities Coordinator

Organisation: National Armaments Directorate

Salary: £36,800 per annum (plus generous benefits)

Grade: Senior Technical Specialist I

Working Pattern: Full time

Contract Type: Permanent

About the Organisation

Defence Equipment & Support (DE&S) supplies and maintains vital equipment and services for the Royal Navy, British Army and Royal Air Force. DE&S has recently been integrated into the National Armaments Director (NAD) Group, which brings together key Ministry of Defence (MOD) organisations to unite expertise across science, technology, procurement, infrastructure, and support.

About the Role

This is an opportunity to play a key role in the safe, compliant and effective management of infrastructure at Defence Munitions Crombie. Reporting to the Infrastructure Lead, you will coordinate maintenance and estate activity, support infrastructure assurance, and work collaboratively with site stakeholders and delivery partners to resolve issues affecting operational capability.

You will be at the heart of infrastructure operations at DM Crombie, helping ensure the estate remains safe, compliant and capable of supporting operational requirements. You will provide advice and coordination across day-to-day maintenance, facilities management and longer-term estate improvements. You will also support local assurance of statutory and mandatory maintenance by reviewing available records and identifying gaps or exceptions.

As a valued member of the Infrastructure Management Team, you will act as a key interface between site users, building custodians, site leadership, the Defence Infrastructure Organisation (DIO), industry partners and contractors. You will help establish priorities, coordinate delivery and support the timely resolution and escalation of infrastructure issues.

Location and Physical Requirements

The site location is Defence Munitions Crombie, Ordnance Road, Dunfermline, Fife, KY12 8LA. Successful candidates will need reliable personal transport to travel to and from work.

The successful candidate must be able to safely access all relevant operational and estate areas across the site, including woodland, locations with uneven terrain and small spaces. While the role is not primarily physically demanding, it requires a suitable level of mobility, agility and resilience to undertake inspections and other infrastructure oversight activities outdoors in variable and occasionally adverse weather conditions. The successful candidate must therefore be able to undertake these activities safely, with reasonable adjustments considered where appropriate. Once established in the role, travel to other MOD sites to conduct similar activities may be required.

Working Pattern

• Monday to Thursday: 08:00 - 16:30
• Friday: 08:00 - 13:00

The postholder will normally be expected to work from an MOD workplace for minimum 60% of their working time, to coordinate infrastructure, maintenance and facilities activity, support local assurance, and respond to emerging operational issues. More frequent workplace attendance may be required during initial training, familiarisation and probation.

Responsibilities

• Planning and coordinating infrastructure works at DM Crombie, including maintenance, estate services and wider facilities management activities.
• Coordinating reactive maintenance issues with building custodians, DIO and infrastructure delivery partners, ensuring faults are reported through the appropriate route and subsequently monitored, progressed and escalated where necessary.
• Supporting local assurance of statutory and mandatory maintenance by reviewing available records and identifying gaps, overdue activity or other exceptions.
• Preparing for weekly infrastructure meetings and Site Infrastructure Management Meetings, maintaining action logs and following agreed actions through to completion.
• Maintaining infrastructure risk, issue, asset-availability and escalation records and producing accurate management information.
• Supporting the development and review of Statements of Need, scopes and site requirements, ensuring operational dependencies and constraints are accurately captured.
• Supporting infrastructure projects and estate improvements through local stakeholder engagement, access coordination, site familiarisation and operational deconfliction.
• Supporting service improvement by monitoring performance, tracking responses and agreed actions through established governance routes, and keeping the Infrastructure Lead informed of emerging themes.
• Supporting infrastructure inspections and condition reviews and ensuring identified defects are reported through the appropriate route.
• Supporting annual infrastructure programmes, funding records and prioritisation activity by maintaining accurate site requirements and delivery information.
• Acting as the routine infrastructure point of contact for site users and building custodians at DM Crombie.

Essential Criteria

• Knowledge and/or experience of working within an infrastructure, property, facilities management or estate management environment.
• Experience of communicating information, issues and recommendations clearly to a range of stakeholders, both verbally and in writing.
• Experience of coordinating activity across multiple stakeholders, managing actions, maintaining risk or issue records and escalating matters through formal governance arrangements.
• Experience of maintaining, reviewing or assuring records, compliance information, asset information or management systems.
• Ability to prioritise competing tasks, use information to support decision-making and maintain accurate records, trackers or reports.
• Hold a full and valid UK driving licence, with no current disqualifications, and be able to travel between MOD sites as required.

Desirable Qualifications

It would be desirable for candidates to hold, or be working towards, a relevant infrastructure, property or facilities management qualification, such as an IWFM qualification, or professional membership of a relevant body such as RICS. Full training will be provided on MOD-specific infrastructure processes, systems and terminology.

Technical Competencies and Behaviours

The following technical competences and behaviours will be assessed at interview:

• Core Behaviour 1: Communicating and Influencing (CSBC3)
• Core Behaviour 2: Managing a Quality Service (CSBC3)
• Technical Competence 1: Property & Estates Expertise (Supervised Practitioner)
• Technical Competence 2: Complying with Property and Estates requirements (Supervised Practitioner)

Benefits

• 25 days' annual leave +1 day a year up to 30 days
• 8 bank holidays and a day off for the King's birthday
• Flexible and hybrid working options
• Market-leading average employer pension contribution of 28.97%
• Annual performance-based bonus and recognition awards
• Access to specialist training and funded qualifications
• Support for Progression
• Huge range of discounts
• Volunteering days
• Enhanced parental leave schemes

Security Clearance

This role requires you to have lived in the UK for the last 5 years and obtain Security Check (SC) security clearance. Clearance must be obtained without any caveats that prevent you from carrying out the role you've been recruited for. If it isn't obtained or is obtained but with caveats that prevent you from carrying out the role, any conditional offer made to you will be withdrawn. Obtaining SC security clearance can be a lengthy process, and we reserve the right to withdraw any conditional offer made if the necessary security clearance isn't obtained within 12 months.

Selection Process

Your application will go through the following stages of assessment:

1. Pre-sift - We will check your application to ensure that you meet any essential or eligibility criteria that are listed in the Person Specification section of this advert. On your CV, please clearly show how you meet the essential criteria.

1. Sift - Your CV will be assessed against the following categories, using a simple numerical scoring system: Key Achievements; Relevant Experience; Applied Knowledge and Skills.

1. Interview - If you're invited to interview, you will be assessed against the following:

• CV Review
• Core Behaviour 1
• Core Behaviour 2
• Technical Competencies

In the event of a tied score at interview, the Order of Merit will be distinguished based on the ranking of the assessed behaviours and competencies below:

1. Core Behaviour 1
2. Core Behaviour 2
3. Technical Competencies
4. CV Review

In the event of a further tie, we reserve the right to utilise the Lead criteria, and/or an additional assessment. The Lead Criteria for this role will be: Knowledge and/or experience of working within an infrastructure, property, facilities management or estate management environment.

Feedback will only be provided if you attend an interview.

Reasonable Adjustments

As a Disability Confident Leader we want to ensure you receive any reasonable adjustments that you need throughout the recruitment process. If you do require any reasonable adjustments, you can let us know on your online application under the section 'Please indicate and give details of any reasonable adjustments you may require during the recruitment process.'

Conflicts of Interest

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

Recruitment Principles

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. The Civil Service Code sets out the standards of behaviour expected of civil servants.

Complaints

If you feel that your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance you should contact the department via email (NAD-Recruitment-Complaints@mod.gov.uk). If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission.

Data Protection

Any personal data that you provide during the Recruitment process will be treated in accordance with the MOD Privacy Notice.

Internal Applications

DE&S/SDA and MOD Main internal applicants will need to apply through MyHR Internal Career Portal via the DE&S/SDA jobs tile. This can be found on the MyHR home page.

Please ensure you check your junk mail for email notifications from the DE&S/SDA Talent Acquisition Team. To stop notifications being sent to your junk mail please add the following email address (emvz.fa.sender@workflow.g1mail.em1.ukg.oraclecloud.com) to the Safe Senders list in your email account.