Lettings Negotiator
PeabodyLettings Negotiator
Vacancy Reference: peabody/TP/1232/1468
Number of Positions: 2
Contract Type: Permanent Full Time
Salary: £33,566
Working Hours: 35 hours per week (Monday to Friday)
Location: London
Closing Date: 29/10/2026
Service Area: Operations North West London
Directorate: Operations
Vacancy Category: Social Housing
About the role
As a Lettings Negotiator, you'll manage the marketing and letting of Peabody's Market Rent, Intermediate Rent and Keyworker homes, taking properties from enquiry through to tenancy sign-up. You'll deliver a great customer experience while minimising void periods, maximising rental income and ensuring all lettings are completed efficiently and compliantly.
Working closely with internal teams, local authorities and nomination partners, you'll manage property advertising, viewings, applicant assessments, affordability checks and tenancy progression. You'll also help reduce key-to-key times, maintain accurate records, ensure compliance with relevant requirements and contribute to continuous improvements across the lettings service.
What you'll need
- Experience working in lettings, ideally within a housing association, estate agency or private rented sector environment.
- Experience advertising properties and managing enquiries across multiple online platforms such as Zoopla, SpareRoom and similar channels.
- Knowledge of intermediate rent, market rent products and nomination processes with local authorities or partner organisations.
- Excellent communication, negotiation and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Strong customer focus with a proactive approach to problem-solving and delivering positive outcomes.
- A keen eye for detail and commitment to compliance, including affordability assessments and regulatory requirements.
- Willingness to undertake a relevant Property Management qualification.
Working arrangements
- Regular travel across Peabody neighbourhoods and offices as required.
- On site 4 days per week.
- Occasional requirement to work evenings or weekends to meet customer needs, for which time off in lieu will be provided.
Interview details
Interviews will be taking place from Wednesday 11th to Friday 13th November in person at the Westminster Bridge Road office.
Important notes
Peabody is not a licensed UK sponsor, so visa sponsorship cannot be offered for this role.
For questions about this role, please email Harry Lund, Talent Specialist, at harry.lund@peabody.org.uk.
About Peabody
<cite index="6-1">Peabody is a city in Essex County, Massachusetts, United States.</cite> <cite index="10-1">The city was incorporated as a city in 1916</cite> and operates under a <cite index="9-2,9-5">strong-mayor government form</cite>. <cite index="6-2">The population was 54,481 at the time of the 2020 United States census.</cite>
Interested in this role?
Apply now to join Peabody.