Mortgage Administrator

Mortgage Administrator — Nottingham

Overview

• Basic salary: £23,809 (dependent on experience)
• Bonuses: Monthly and Quarterly bonuses available
• Working hours: Full time, Monday–Friday 09:00–17:30
• Days off: Weekends and bank holidays
• Training: Dedicated training and coaching to support your ongoing development
• Career progression: Opportunities to gain more experience and knowledge to help you progress to the next level

What you're good at

• Multitasking and managing numerous responsibilities and tasks simultaneously
• Speaking with people on the phone — clients, colleagues, solicitors, lenders and potential clients — including handling tricky conversations and pushing things forward when they grind to a halt
• Excellent communication skills
• Identifying client needs and working to reach the best possible outcome for the benefit of our clients and the business
• Reaching targets and achieving great results
• A good generic understanding of mortgages is beneficial but not essential

Your responsibilities

• Maintain relationships through regular contact with your mortgage advisers, lenders and clients
• Ensure clients have a smooth and pleasant experience with the Just Mortgages process
• Administer mortgage and protection applications from the point of sign-up, whilst supplying outstanding documents to lenders and insurers
• Assist the mortgage and protection advisors with supplying integral data to lenders and insurers
• Work proactively with all parties involved in the process to ensure that policy terms are produced as soon as possible
• Use specialist in-house systems to add relevant notes to cases, input data where necessary and change the status of mortgage and protection applications to ensure maximum efficiency for the client
• Provide clients with regular updates and feedback throughout the buying process and help with any non-advice based questions to ensure peace of mind and a smooth, high-quality service from Just Mortgages

Requirements

• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK in the form of: Passport or Birth Certificate
• Proof of Address
• National Insurance number

*Subject to passing probationary period

Recruitment process

Video interviews will be conducted as part of the recruitment process.

Armed Forces Covenant

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities

At Just Mortgages, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Just Mortgages are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability — regardless of how small or large your requirement may be.

Note to recruitment agencies

Just Mortgages does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Just Mortgages employees or any other company location. Just Mortgages is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

Privacy

We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/