Senior Facilities Coordinator

Senior Facilities Coordinator

Grade: T3 Function: Facilities Location: Harlow – onsite every day, some occasional travel to Central London Position Type: Onsite Duration: Permanent Hours: 37 hrs, full-time, dayshift, early 1:30pm Friday finish

Security Clearance Required: Baseline (BPSS) & SC

Interview Dates: Successful candidates will need to be available for F2F Interview at Harlow Site on 13th/14th October and 20th-21st October. Teams video alternative may be offered upon request.

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About Raytheon UK

Raytheon UK is a leader in defence and aerospace technology. As a landed company and part of the wider RTX organisation, Raytheon UK supports over 35,000 jobs across 13 UK sites and contributes over £2.7bn to the UK economy annually.

RTX is headquartered in Arlington, Virginia, USA, with over 180,000 employees globally. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon – providing advanced systems and services for commercial, military and government customers worldwide.

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About the Role

The Senior Facilities Coordinator will complete a range of admin tasks to support the UK Facilities Management team from updating spreadsheets and databases to working with contractors and managing site visitors who support the team.

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Responsibilities

Day-to-Day Facilities Coordination

• Coordinate day-to-day facilities activities across assigned sites to ensure continuity of service.
• Manage reactive and planned maintenance requests through the Facilities Helpdesk system, ensuring timely resolution and communication with stakeholders.
• Monitor service delivery performance and escalate issues where service levels are not being achieved.
• Support workplace projects, including office relocations, space planning activities, and workplace adaptations.

Communications & Administration

• Monitor and manage Facilities shared mailboxes, ensuring service requests, enquiries, and escalations are addressed promptly and professionally.
• Draft and distribute facilities communications, service updates, workplace notices, and employee bulletins.
• Support Facilities Managers in the development and delivery of employee engagement and workplace communications.

Contractor & Supplier Management

• Coordinate contractor and service provider activities across site(s).
• Schedule maintenance visits, inspections, and service work with minimal disruption to business operations.
• Maintain accurate contractor records, including insurance certificates, Risk Assessments and Method Statements (RAMS), service reports, permits, and waste transfer documentation.
• Manage contractor Job Registrations and associated compliance documentation.
• Coordinate the Security Access Request (SAR) process, ensuring contractors and visitors meet site access and security requirements.
• Assist with contract administration, supplier quotations, renewals, and procurement activities.

Compliance, Health & Safety

• Support statutory and regulatory compliance audits across facilities operations.
• Coordinate workplace inspections, GEMBA walks and out-of-hours Treasure Hunts.
• Maintain accurate compliance records, certifications, and documentation.
• Assist with risk assessments, action tracking, and closure of corrective actions.
• Support health, safety, and environmental initiatives, promoting a culture of safe working practices.
• Monitor and report facilities-related compliance issues and support corrective action implementation.

Training & Continuous Improvement

• Support the development, coordination, and delivery of Facilities Management training programmes and initiatives.
• Act as the Facilities representative on the Training Council, promoting learning, development, and knowledge sharing across the function.
• Identify opportunities to improve facilities processes, administrative efficiencies, and service delivery standards.
• Support continuous improvement projects and workplace enhancement initiatives.

Asset & Inventory Management

• Maintain accurate records of facilities assets, equipment, furniture, and workplace inventory.
• Coordinate repairs, replacement programmes, and procurement of facilities-related goods and services.
• Monitor stock levels of workplace consumables and office supplies, ensuring availability whilst maintaining cost control.
• Support asset tracking, audits, and lifecycle management activities.

Financial Administration

• Raise purchase orders and process invoices in accordance with company procedures.
• Assist in monitoring facilities expenditure and budget performance.
• Support supplier invoice reconciliation and investigate discrepancies where required.
• Maintain accurate financial and purchasing records.

Customer Service & Stakeholder Engagement

• Act as the first point of contact for facilities-related enquiries, requests, and support.
• Support office moves and workplace planning activities, including coordinating open-plan workspace bookings, meetings, events, and briefing requests.
• Build positive working relationships with internal departments and external service providers.
• Communicate planned works, service disruptions, and facilities updates effectively and professionally.

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Skills and Experience

Essential:

• GCSEs (or equivalent) including English and Mathematics (Grade C/4 or above).
• Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.
• Experience in a facilities management, workplace services, property, or office management environment.
• Strong administrative, organisational, and coordination skills.
• Excellent communication and stakeholder management capabilities.
• Experience using facilities management, maintenance, or helpdesk systems.

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Benefits and Work Culture

Benefits

• Competitive salaries.
• 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days.
• Contributory Pension Scheme (up to 10.5% company contribution).
• Company bonus scheme (discretionary).
• 6 times salary 'Life Assurance' with pension.
• Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others.
• Enhanced sick pay.
• Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave.

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Equal Opportunities

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.