Branch Manager

About Howden

Howden is a global insurance group with employee ownership at its heart. With 24,000 employees spanning over 56 countries, we are united by a shared passion and no-limits mindset. Our strength lies in our ability to collaborate as a powerful international team.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years.

We are actively using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

About the Role

As a Branch Manager you will be responsible for your own profit & loss, with the freedom to seek out new business opportunities and the support to grow your branch.

You will be accountable for:

• First-rate service delivery to existing clients
• Coaching and developing your team
• Retaining policies and driving loyalty

You will have excellent experience and understanding of Personal Lines and/or Commercial Lines insurance products and services.

About You

• You are a great communicator who shares knowledge, experience and best practices
• You understand the importance of working collaboratively with your team to deliver results
• You lead with a people first mindset and believe in supporting and empowering teams to deliver world-class service
• You are commercially minded, with the ability to analyse data and make evidence-based decisions whilst maintaining attention to detail
• You have enthusiasm and resilience to care for existing clients and find new business opportunities
• You are accountable for decision making, acting quickly, and making decisions based on what is right for clients, teams, and the business
• You have the ambition to go beyond expectations
• You exhibit the right behaviours whether everything is going well or there are challenges

Rewards

Holiday & Time Off

• 25 days holiday (plus bank holidays), increasing through length of service

Core Benefits

• Life Assurance up to 4x salary
• Income protection, guaranteeing an income for up to 5 years in the event of illness or injury
• Contributory pension scheme – 5% employer contribution and 5% employee contribution
• Access to a Healthcare Cashplan

Lifestyle & Financial Benefits

• Discounts on gym membership across the UK
• Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase
• Access to a range of insurance policies through Howden at discounted rates
• Access to hundreds of high-street retailer discounts

What We Offer in Return

A career that you define. At Howden, we value diversity – there is no one Howden type. We're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable Adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application – if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Employment Type

Permanent

About Our Company

Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients.

Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold.

The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.