Business Development Manager
Universal Business TeamBusiness Development Manager
Salary: £40,000 Basic + KPI Bonus (OTE circa £45,000)
Location: Swanley, Kent
About the role
You'll play a pivotal role in driving new customer acquisition for a successful and growing business. This is not an account management role—it's for someone who loves the hunt.
You'll be responsible for identifying new business opportunities, engaging decision-makers, understanding their needs, and converting prospects into active trading customers. Your focus doesn't stop at securing the first order. You'll nurture each new customer through their first four purchases, ensuring they become established before handing them over to the sales team to continue the relationship.
Responsibilities
- Proactively generate new business through high-volume outbound prospecting
- Identify potential customers and uncover opportunities to win their business
- Build trust quickly and develop strong commercial relationships
- Understand customer challenges and present solutions that add genuine value
- Manage prospects through the onboarding journey and secure their first four orders
- Re-engage lapsed customers and win back lost spend
- Update CRM records accurately and report daily activity against KPIs
- Manage workload effectively to maximise selling time and productivity
What we're looking for
- Passionate about winning new business
- Resilient, determined and motivated by achieving targets
- Comfortable making a high volume of outbound calls every day
- Confident communicator who builds rapport quickly
- Commercially minded with excellent questioning and listening skills
- Organised, disciplined and able to manage their own pipeline effectively
- Positive, energetic and driven to continually improve
- Previous experience in business development, sales, telesales, lead generation or outbound B2B sales would be highly advantageous
Success in this role
You'll thrive if you're excited by ambitious goals and enjoy seeing your efforts translate into measurable results. Key performance expectations include:
- Quality outbound calls per week
- Building a pipeline worth £100,000+ in potential customer spend
- Converting opportunities into active trading customers in line with agreed targets
Benefits
- £40,000 basic salary
- Performance bonus (circa £5,000 per year)
- Company laptop and mobile phone
- Complimentary lunch provided each day
- Free on-site parking
- Electric vehicle charging facilities
Employment details
- Full-time, permanent position
- Monday to Friday, 7:30am–4:30pm (with flexibility of up to 30 minutes on start/finish times)
About Universal Business Team
Universal Business Team (UBT) is a global consulting organisation, established in 2009, that supports family businesses with business advisory, coaching, consulting and training programs. It also partners with brands to leverage group buying power so customers can access products and services at competitive prices, and it provides funding support to associated education and social welfare programs such as OneSchool Global and the Rapid Relief Team.
Interested in this role?
Apply now to join Universal Business Team.