Business Development Manager - West Sussex

Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

About the Role

This senior field sales role is designed for high-performing sales professionals who excel at creating opportunities, building value within existing accounts, and driving growth with net-new prospects. You will engage customers across the full Quadient portfolio, delivering solutions that transform communication and digital workflows. This is a proactive, outbound-focused position where account-based thinking, team selling, and solution-oriented engagement are critical for success.

Our field sales professionals are focused, targeted, and relentless in driving revenue growth from high-potential accounts, competitive customers, new-to-Quadient clients, and cross-sell opportunities.

The field sales team also plays a pivotal role in expanding solutions and generating new revenue within the inside sales customer base by positioning broader communication and digital transformation opportunities. This is a front-line role with a clear mission: retain and grow our most valued commercial MAIL accounts, build a multi-solution pipeline, and expand market share by working smarter and faster than the competition.

If you thrive in a dynamic environment, love building relationships, and are passionate about driving results, this is your opportunity to make a significant impact.

Key Responsibilities

• Achieve and Exceed Targets: Consistently deliver against quarterly and annual revenue goals through disciplined pipeline management and proactive selling.
• Retain & Grow Strategic Accounts: Proactively manage and expand relationships within our most valuable commercial MAIL clients, ensuring continued value and retention.
• Grow Quadient Accounts: Identify and sell into our top commercial MAIL accounts, focusing on non-asset cross-sell opportunities across digital, automation, and document solutions.
• Cross-Sell & Expand Wallet Share: Leverage your account base to identify and sell additional solutions across our broader portfolio—digital, document automation, and workflow tools.
• Hunt & Acquire New Logos: Target net-new business in the open market and aggressively pursue competitive displacement opportunities.
• Intelligent Targeting: Use data, insights, and market signals to prioritize accounts and personas.
• Engage Third-Party Partners: Collaborate with approved solution providers to deliver specialist demos, expertise, and added value.
• Team Selling: Work as part of an account team—bringing in product experts, digital specialists, and partner contacts to create winning strategies.
• Operate as a Territory CEO: Own your territory, pipeline health, and results through insight-driven planning and execution.

Qualifications

• Proven success in B2B field sales, ideally in a solution-led environment (communications, SaaS, workflow, or managed services).
• Demonstrated ability to grow existing accounts, win net-new business, and drive cross-sell.
• Experience selling to mid-market and SMB, with comfort navigating multiple decision-makers.
• Track record of strong pipeline generation and consistent over-achievement.
• Strong understanding of account planning and consultative selling strategies.
• Familiarity with team-based selling, CRM tools, and modern prospecting techniques.

Rewards & Benefits

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

Our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you'll be part of a dynamic, people-first community that drives success together.

Our Values

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

Equal Opportunities

Quadient is an Equal Employment Opportunity Employer. We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]