Engineering Facilities Manager

Engineering Facilities Manager

About HeliosX

Founded in 2013 by Dwayne D'Souza, HeliosX was built on the idea that healthcare should be easier to access, faster to receive, and centred around the individual. We've grown without external funding, scaling profitably through technology, disciplined execution, and deep medical expertise.

We've earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. Our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events.

We operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were recently recognised in the Sunday Times Top 100 fastest-growing tech companies.

The Opportunity

HeliosX is looking for an Engineering Facilities Manager to lead the development and delivery of world-class engineering, facilities and infrastructure operations at our Leamington Spa site. This role offers the opportunity to drive operational excellence by implementing innovative engineering solutions and the latest automation technologies that increase productivity, reduce operational dependencies and deliver measurable returns on investment.

You'll take ownership of the UK Engineering, Facilities and Infrastructure function, identifying opportunities to improve processes, optimise performance and create scalable engineering standards that will support future HeliosX site launches globally. From shaping long-term engineering strategy to ensuring the smooth running of day-to-day facilities operations, you'll play a pivotal role in enabling our continued growth.

This role is ideal for a proactive, hands-on engineering professional who thrives in a fast-paced, high-growth environment.

What You'll Do

Facility Management

• Identify, select and manage end-to-end service partners, including ongoing contract management and performance reviews
• Oversee the installation, maintenance and compliance of fire protection systems
• Manage waste and recycling services, ensuring operational efficiency and regulatory compliance
• Coordinate the installation, servicing and maintenance of forklift trucks (FLT)
• Ensure the effective operation and maintenance of refrigeration and freezer infrastructure
• Lead the installation, inspection and maintenance of warehouse racking systems
• Manage conveyor systems and mechanical handling equipment to maximise operational performance and reliability
• Oversee pallet management processes to support efficient warehouse operations
• Ensure full compliance with all relevant health, safety and engineering legislation, maintaining accurate documentation and records
• Manage contractors and third-party suppliers, ensuring safe working practices and high-quality service delivery

Security

• Select and appoint contractors, negotiating commercial terms to ensure value, quality and service excellence
• Ensure overage and protection levels across the site during operational hours and out of hours
• Oversee site access control systems and procedures, ensuring security, compliance and operational effectiveness

Innovation

• Embed a culture of innovation with engineering at its heart, looking to leverage new technology into new ways of working and unlocking labour savings as we scale
• Explore mechanical handling solutions, including box to person, pick by light, voice, and automated guided vehicles to increase accuracy and reduce operational costs
• Identify automation opportunities around unloading, picking, packing, lab activities, counting, sealing, despatch and loading within the operation
• Constantly explore and present future capabilities that could be incorporated into the group's operations
• Lead project scoping, planning and deployment

What You'll Bring to HeliosX

Experience

• At least 10 years of expertise across engineering operations
• At least 5 years experience in a similar senior role or equivalent
• Experience of unlocking cost and or capabilities to the business via the use of engineering solutions
• Track record of delivering substantial changes projects / programmes across multiple locations / territories
• Start-up / scale-up experience, demonstrating working in high growth operations with both scale and complexity
• Rigorous attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Proven ability to work independently with a high degree of accountability, while also being able to collaborate cross-functionally
• A leader of programmes and critical thinker with an eye for continuous improvement

Skills

• Minimum of a Bachelors' engineering degree or equivalent demonstrable experience
• Ability to effectively present information to senior leadership
• Working knowledge of multiple building management systems
• IT proficient
• Data driven with the ability to master complex business problems
• Great communication skills across various stakeholder management

Benefits

• 25 Days Holiday plus UK Bank Holidays
• Private health insurance, along with extra dental and eye care cover
• Pension scheme
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)