Healthy Homes Surveyor

Healthy Homes Surveyor

Full time (37 hours per week) and Temporary for 12 months

Starting salary: £39,777 per annum

Expected date of interviews: Monday 3rd August 2026

About the role

You will inspect properties to identify causes of damp and mould, using diagnostic tools to assess issues and recommend effective remedial actions that support safe, compliant, and healthy homes. Tasks will include detailed property inspections, producing comprehensive reports with photographic evidence, communicating findings to residents, coordinating remedial works with contractors, ensuring compliance with health and safety standards, and maintaining accurate records. There is also a requirement to handle disrepair claims, monitoring progress of the claim and ensuring remedial works are actioned and completed.

Drop-in information session

We will be holding a drop-in session via Microsoft Teams on Thursday 16th July at 12.30pm until 1.30pm. Please feel free to click on the below link, you'll have the opportunity to ask questions about the recruitment process and what it's like being a Healthy Homes Surveyor at Bron Afon:

https://teams.microsoft.com/meet/344148515005937?p=CNSG5UFDrRQO6zttUz

Core responsibilities

Surveying and Inspection

• Carry out detailed property inspections to identify causes of damp, mould, condensation and related defects
• Distinguish between causes such as condensation, penetrating damp, rising damp and structural issues
• Use diagnostic tools (e.g. moisture meters, protimeters, thermal imaging cameras) to support findings
• Assess ventilation, insulation and heating performance

Diagnosis and Reporting

• Produce clear, accurate and comprehensive survey reports with photographic evidence
• Recommend appropriate remedial works providing information for remedial action plans to be shared with customers
• Provide cost-effective and practical solutions in line with organisational standards

Resident Engagement

• Communicate findings clearly and sensitively with customers
• Provide advice on condensation minimisation and property use where appropriate
• Handle potentially sensitive situations with professionalism and empathy

Works Coordination

• Raise works orders, specifications with timescales for remedial works
• Liaise with contractors and DLO to ensure works are completed to specification and quality standards
• Carry out post inspections where necessary to ensure successful resolution

Compliance and Risk Management

• Ensure properties meet health, safety and housing standards, as per HHSRS, Fitness for Human Habitation and WHQS
• Identify and escalate any risks to health
• Contribute to compliance with organisational policies and procedures

Data and Record Keeping

• Maintain accurate records of inspections, findings and actions
• Support disrepair claim investigations by ensuring thorough survey reports
• Monitor trends and recurring issues to inform asset management strategies
• Handle disrepair claims and monitoring progress through to remedial work completions

Continuous Improvement

• Contribute to service improvements relating to damp and mould management
• Stay up to date with best practice, legislation and technical developments

Person specification

Experience

• Experience in diagnosing and resolving damp and mould issues in residential properties
• Experience carrying out property inspections and producing technical reports
• Working knowledge of Housing Health and Safety Rating System (HHSRS)
• Experience in housing repairs and property maintenance
• Experience handling disrepair or environmental health cases

Skills and attributes

• Strong knowledge of causes of damp and mould, building construction and defects, ventilation and insulation principles
• Ability to diagnose issues accurately and recommend solutions
• Excellent report writing and documentation skills
• Strong communication and customer service skills
• Ability to manage workload independently and prioritise effectively
• Experience of using diagnosis equipment e.g. Protimeter

Personal qualities

• Detail orientated with strong analytical skills
• Positive about change and embraces new ideas and approaches
• Proactive and solution focused
• Analytical and able to interpret data
• Empathetic and customer-focused approach
• Effective communicator engaging in collaborative working

Additional requirements

• Ability to speak Welsh is desirable for this post
• DBS — The successful candidate will need a basic DBS check which we will arrange for you

Work4 pilot

We are currently running pilot of working a 4-day week (4DW). This is extended until end of October 2026. The pilot will then be reviewed by our board, before making a decision to extend or be made permanent.

Employee benefits

• 23 days annual leave entitlement (exclusive of bank holidays)
• Social Housing Pension Scheme where Bron Afon will contribute 12% from day 1 of your employment
• Learning and Development investment to your career here at Bron Afon
• Health cash plan with Simply Health
• 24/7 free mental health support
• 24/7 free access to an online GP service
• Enhanced Maternity/Paternity/Adoption pay
• Employee discount platform with access to retail, hospitality, days out, etc
• Occupational Health service
• FREE PARKING