Lettings Branch Manager

Lettings Branch Manager – Bury St Edmunds

About the Role

Are you an experienced, high-energy Lettings professional ready to take the next step in your career? We are looking for a Lettings Branch Manager with the vision, drive, and leadership skills to inspire our Bury St Edmunds team and take the branch to new heights. This isn't just a job – it's your opportunity to shape a thriving business, be rewarded for your hard work, and build a long-term career in a dynamic, fast-paced environment.

Responsibilities

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI's
• Monitoring and assessing individual team member performance (including one-to-one meetings)
• Encourage your teams development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies

Essential Skills

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

Compensation & Benefits

Salary & Commission

• Complete on-target earnings of £40,000–£60,000 per year
• Guaranteed commission for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• Elite bonus scheme

Additional Benefits

• A Company Car, or a monthly car allowance
• 30 days annual leave (includes bank holidays*)
• Option to pursue a fully funded property industry training leading to a nationally recognised qualification (where available)
• Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
• Enrolment at the Spicerhaart Learning & Development Centre
• Continued training as you grow and develop within your role
• Career progression opportunities
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Personal 'Talk Time' with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Opportunity to earn a place on the plane for the annual Spicerhaart Incentive Trip
• Eligibility for our annual black tie Elevate Awards, in categories related to your role

Working Hours

Full time: 8:30am to 6pm Monday–Friday, and 9am–5pm every other Saturday

Requirements for the Recruitment Process

To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)

We will need evidence of your right to work in the UK, in the form of:

• Passport or Birth Certificate
• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

Note to Recruitment Agencies

Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

Ref: INDLM