Lettings Branch Manager

Lettings Branch Manager – haart Estate Agents, Dulwich

About the role

We are looking for an experienced and driven Lettings Branch Manager to lead our Dulwich branch. This is an opportunity for a proven leader with a passion for property and people to take ownership of a thriving office, inspire a talented team, and deliver outstanding results.

Responsibilities

• Lead daily meetings with the Lettings team
• Coach the team to achieve KPIs
• Monitor and assess individual team member performance, including conducting one-to-one meetings
• Encourage team development and progression
• Generate new and repeat business
• Develop and maintain strong relationships with Landlords and Tenants
• Liaise with Tenants and arrange property viewings in line with their needs
• Negotiate offers and agree new tenancies
• Ensure the business is risk-averse and follows the highest compliance standards for all regulatory bodies
• Create and action business plans relevant to your branch
• Monitor and assess performance of local competitors

Essential Skills and Experience

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
• Work well with others to create team spirit and an enjoyable working environment
• Demonstrate ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and colleagues
• Ability to create and action business plans relevant to your branch
• Strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• Reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

Compensation and Benefits

• Complete on-target earnings of £80,000
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• Company Car, or a monthly car allowance
• Elite bonus scheme
• 30 days annual leave (includes bank holidays*)
• Enrolment at the Spicerhaart Learning & Development Centre
• Continued training as you grow and develop within your role
• Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership (where available)
• Career progression opportunities
• Employee Assistance Programme (24/7 access to confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Eligibility for annual black tie Elevate Awards, in categories related to your role

Working Hours

• Monday–Friday: 8:30am to 6pm
• Every other Saturday: 9am to 5pm

Requirements for Progression

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Evidence of right to work in the UK: Passport or Birth Certificate
• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities

At Spicerhaart, variety makes our Company DNA come life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

Note to Recruitment Agencies

Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

Reference: INDLM