Lettings Branch Manager – Harlow
About the role
Join haart Estate Agents, part of the UK's largest independent property services group, as an experienced Lettings Manager, taking the reins of our busy Harlow office and driving it to even greater success.
This is an exciting opportunity for a passionate, commercially minded lettings professional who knows how to build lasting relationships with landlords, win new business and inspire a motivated team to achieve their full potential. You will lead from the front, set ambitious goals and create a high-performing culture where exceptional customer service and outstanding results go hand in hand.
Responsibilities
- Lead daily meetings with the Lettings team
- Coach the team to achieve KPIs
- Monitor and assess individual team member performance, including conducting one-to-one meetings
- Encourage your team's development and progression
- Generate new and repeat business
- Develop and maintain strong relationships with Landlords and Tenants
- Liaise with Tenants and arrange property viewings in line with their needs
- Negotiate offers and agree new tenancies
- Ensure the business is risk-averse and follows the highest compliance standards for all regulatory bodies
- Create and action business plans relevant to your branch
- Monitor and assess performance of local competitors
Essential Skills & Experience
- Full UK Driving Licence for a manual vehicle
- Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
- Works well with others to create a team spirit and an enjoyable working environment
- Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
- Strong understanding of current legislation related to Residential Lettings
- Ability to manage time sensitive and high volume workloads
- Reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
Compensation & Benefits
Earnings:
- Complete on-target earnings of £50,000–£70,000
- £22,000 to £32,000 basic salary (dependent on experience)
- £2,500 for your first 3 months of employment, whilst you build your pipeline
- Uncapped commission scheme
Additional benefits:
- A Company Car, or a monthly car allowance
- Elite bonus scheme
- 30 days annual leave (includes bank holidays)
- Continued training as you grow and develop within your role
- Option to pursue fully funded property industry training leading to a nationally recognised qualification (where available)
- Career progression opportunities
- Employee Assistance Programme (24/7 access to our confidential helpline)
- Eye care
- Employee Referral Bonus
- Company Pension Scheme
- Personal 'Talk Time' with our CEOs
- Opportunity to earn a place in the CEO Exclusive Achievers Club
- Opportunity to earn a place on the plane for the annual Spicerhaart Incentive Trip
- Eligibility for our annual black tie Elevate Awards, in categories related to your role
Working Hours
Full time: 8:30am to 6pm Monday–Friday, and 9am–5pm every other Saturday
Requirements for Application
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- Evidence of your right to work in the UK in the form of: Passport or Birth Certificate
- Proof of Address
- National Insurance
- Drivers Licence Check
Please note: Interviews may be conducted using video software.
Armed Forces Covenant
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities
At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
Note to Recruitment Agencies
Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
About Spicerhaart
<cite index="6-3">Spicerhaart Group Ltd is an English estate agency, lettings agency and financial services company with its Head Office based in Colchester, Essex, and operating throughout the United Kingdom.</cite> <cite index="11-4">The company's independent residential sales and lettings network, which is the biggest in the UK, is made up of seven established estate agencies: haart, Chewton Rose, Felicity J Lord, Haybrook, Howards, butters john bee and Darlows.</cite></description> <parameter name="industry">Real Estate
Interested in this role?
Apply now to join Spicerhaart.