Trainee Financial Adviser

Trainee Adviser

About the Role

As a Trainee Adviser, you would be working as part of a productive, high performing team to provide support primarily to Sales Managers (SM) and Advisers in a Trainee Adviser capacity.

You will embark on a 6-12-month training and assessment period depending on qualifications, skills and speed of development. We will help build and develop the skills you require to become competent as an Adviser in your own right, through initially undertaking a structured training plan during which you will be fully supported by a dedicated mentor, and also your peers. You will be allocated to a specific Commercial Management Team and Sales Manager.

Key Responsibilities

• Prepare background notes on clients in preparation for meetings.
• Prepare meeting presentation power point slides.
• Engage clients with TPO Wealth, liaising with TPO Wealth support.
• Update client information, in particular, updating asset and income schedules.
• Undertake other background work requested by Advisers (i.e. policy information, FE graphs, administrative requirements).
• Attend meetings and take notes inline with TPO best practice.
• Prepare follow up communication/agreed actions for clients.
• Submit handovers to administrative team and follow the client journey in line with best practice.
• Submit briefing notes.
• Produce CAP and SA letters on behalf of authorised Advisers.
• Support with core administration tasks (e.g. VC, Curo, TPO Wealth).
• Take client calls/queries and respond in a time efficient manner.
• Full responsibility for scopes post meeting.
• Operate cash flow and Collidr in meetings.
• Develop the ability to lead on all client meetings (Discovery, Presentation, Review).
• Provide cash advice to clients via Savings Champion.
• Support TPO direct with inbound queries, meeting preparation and post meeting activities.
• Book lead calls and meetings for Advisers.
• Embrace overarching fitness and propriety principles and relevant TPO KPIs, namely; client service and satisfaction (including complaints/errors), professional development (desire to improve), advice quality and business risk.

Objectives

• To become an Associate Adviser.
• Assist Advisers, Managers and the wider TPO team to deliver an excellent service to existing/new clients.
• Understand TPO's proposition and follow best practice guidelines.
• Understand the implications of undertaking a regulated role as set out in relevant FCA rules and guidance and TPO's own policies, including (but not limited to); regulatory fitness and propriety, advice quality, KYC, suitability standards, and anti-money laundering.
• Extract and capture client objectives and attitude to risk sufficiently.
• Demonstrate compliant delivery of a client meeting from start to finish (discovery, review, presentation).
• Achieve technical competence (achieved outside of working hours and as a contributor to CPD).
• Articulate TPO service, proposition and fees.
• Position advice needs to clients.
• Undertake and pass regulatory authorisation assessment by meeting benchmark regulatory standards.

Requirements

Qualifications & Experience:

• Minimum Level 4 Diploma in Regulated Financial Advice (CII preferable or willing to undertake the exams to convert)
• Long-term ambition and desire to become a Chartered Financial Adviser
• Experience within Private Independent Wealth Management
• Exposure to client meetings where you can demonstrate that you have actively engaged with the client in the meetings
• Technical ability to understand the different types of advice offered in the TPO proposition
• Exposure to cash flow would be beneficial (preferably Voyant)

Essential Skills & Attributes:

• Ambitious and goal-orientated
• Adaptable and flexible approach to work within a changing environment
• Experience of working unsupervised with a high level of self-motivation
• Excellent interpersonal and communication skills
• High standard of personal organisational and time management skills
• Ability to take control and drive your own development and study time
• Capability to explain complex information simply and clearly
• Discretion and an understanding of the need for client confidentiality
• Experience of working to targeted service standards and procedures
• Good IT skills covering MS Office, MS Outlook, MS Excel and back office systems

Desirable:

• Full driving licence, particularly if supporting independent financial advisers (IFAs) who may have to travel to visit clients at their own homes

Benefits

• Company discretionary bonus scheme
• Full time hours (35 per week) Monday to Friday 9.00am to 5.00pm – 1 hour for lunch
• 24 holidays (increasing to 26), plus 2 additional days paid Christmas shut down period
• Company Pension scheme
• Private Healthcare (after qualifying period)
• Group Income Protection
• Life Assurance
• Eye Care Scheme
• Wellbeing programme
• Bike to Work Scheme
• Full support with professional qualifications