Trainee Financial Adviser

About the Role

As a Trainee Adviser, you will work as part of a productive, high performing team to provide support primarily to Sales Managers and Advisers. You will be allocated to a specific Commercial Management Team and Sales Manager.

You will undertake a 6-12-month training and assessment period depending on qualifications, skills and speed of development. During this time, you will be fully supported by a dedicated mentor and your peers through a structured training plan designed to build and develop the skills you require to become competent as an Adviser in your own right.

Key Responsibilities

• Prepare background notes on clients in preparation for meetings
• Prepare meeting presentation PowerPoint slides
• Engage clients with TPO Wealth, liaising with TPO Wealth support
• Update client information, in particular asset and income schedules
• Undertake other background work requested by Advisers (policy information, FE graphs, administrative requirements)
• Attend meetings and take notes inline with TPO best practice
• Prepare follow up communication and agreed actions for clients
• Submit handovers to the administrative team and follow the client journey in line with best practice
• Submit briefing notes
• Produce CAP and SA letters on behalf of authorised Advisers
• Support with core administration tasks (e.g. VC, Curo, TPO Wealth)
• Take client calls and queries and respond in a time efficient manner
• Take full responsibility for scopes post meeting
• Operate cash flow and Collidr in meetings
• Develop the ability to lead on all client meetings (Discovery, Presentation, Review)
• Provide cash advice to clients via Savings Champion
• Support TPO direct with inbound queries, meeting preparation and post meeting activities
• Book lead calls and meetings for Advisers
• Embrace overarching fitness and propriety principles and relevant TPO KPIs, namely client service and satisfaction (including complaints and errors), professional development (desire to improve), advice quality and business risk

Objectives

• Become an Associate Adviser
• Assist Advisers, Managers and the wider TPO team to deliver an excellent service to existing and new clients
• Understand TPO's proposition and follow best practice guidelines
• Understand the implications of undertaking a regulated role as set out in relevant FCA rules and guidance and TPO's own policies, including regulatory fitness and propriety, advice quality, KYC, suitability standards, and anti-money laundering
• Extract and capture client objectives and attitude to risk sufficiently
• Demonstrate compliant delivery of a client meeting from start to finish (discovery, review, presentation)
• Achieve technical competence (through study outside of working hours and as a contributor to CPD)
• Articulate TPO service, proposition and fees
• Position advice needs to clients
• Undertake and pass regulatory authorisation assessment by meeting benchmark regulatory standards

Knowledge, Skills & Experience

Essential:

• Attained minimum of Level 4 or equivalent qualification
• Experience within Private Independent Wealth Management
• Exposure to client meetings where you can demonstrate that you have actively engaged with the client
• Technical ability to understand the different types of advice offered in the TPO proposition
• Ambitious and goal-orientated
• An adaptable and flexible approach to work within a changing environment
• Experience of working unsupervised with a high level of self-motivation
• Excellent interpersonal and communication skills
• A high standard of personal organisational and time management skills
• Ability to take control and drive your own development and study time
• The capability to explain complex information simply and clearly
• Discretion and an understanding of the need for client confidentiality
• Experience of working to targeted service standards and procedures
• Good IT skills covering MS Office, MS Outlook, MS Excel and back office systems

Desirable:

• As a planning led firm, exposure to cash flow would be beneficial (preferably Voyant)
• A full driving licence is useful, particularly if you are supporting independent financial advisers who may have to travel to visit clients at their own homes

Qualifications:

• Hold minimum Level 4 Diploma in Regulated Financial Advice (CII preferable or willing to undertake the exams to convert)
• Have the long-term ambition and desire to become a Chartered Financial Adviser

Benefits

• Company discretionary bonus scheme
• Full time hours (35 per week) Monday to Friday 9.00am to 5.00pm – 1 hour for lunch
• 24 holidays (increasing to 26), plus 2 additional days paid Christmas shut down period
• Company Pension scheme
• Private Healthcare (after qualifying period)
• Group Income Protection
• Life Assurance
• Eye Care Scheme
• Wellbeing programme
• Bike to Work Scheme
• Full support with professional qualifications