Branch Manager
JOHNSONS THE CLEANERSJohnson's Dry Cleaners
Part of Timpson Group Limited
About the Role
Position: Branch Manager
Location: Manchester City Centre - Cross Street branch
Job Type: Permanent
Hours: 40 hours over 5 days, including weekends, with some overtime available when trained and available
Pay: Starting at £29,265.60 per annum, all dependent on passing a trial period. You also have the opportunity to earn an uncapped weekly bonus
Responsibilities
Your day-to-day responsibilities will be to effectively manage the Dry Cleaning branch. To ensure the correct policies and procedures are complied with in line with company strategy, to ensure an excellent service is provided to the customer and receiver branches and promote a positive working environment for all branch colleagues. As a manager, you should always be looking to maximise both the sales and the profitability of your branch whilst maintaining high branch standards.
You will be required to operate flexibly across a broad range of activities in support of the Company's continuing need to adapt to change and to provide a first-class service to its customers. You will be required to work closely with Area Managers and Area Development Managers to ensure the effective running of the area.
As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.
What We're Looking For
We value personality over qualifications. Ideal candidates are:
- Positive, friendly, confident, great communicators, with a drive to succeed
- Excellent organisational skills and ability to plan effectively, highlighting the ability to prioritise accordingly
- Excellent customer service skills
- Effective time management skills
- Excellent written and verbal communication skills
- Team player and leader
- Able to work unsupervised
- Analytical with problem solving skills
- Able to demonstrate team spirit and provide motivation among staff and the field team
- Able to set standards by leading by example
- Able to clearly demonstrate and communicate plans and objectives in meetings
What We Offer
Taking care of our colleagues is our top priority. Every year, we measure our "happiness index" to understand how our team feels and how we can improve.
In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:
- Free holiday homes
- Achievable uncapped bonuses
- Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
- An extra day off for your birthday
- Paid day off for a child's first day at school
- Annual salary reviews
- Regular social events
- £1000 weekly lottery draws
- Excellent promotion prospects
- Ongoing skills training
- £100 bonus when you get married
- Mental health support, including free flu jabs and a 24-hour helpline
- … and more!
About Us
Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!
At Johnsons, we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.
About JOHNSONS THE CLEANERS
Johnsons The Cleaners (Johnson Cleaners UK) is a UK high-street dry cleaning chain that provides dry cleaning and laundry services along with garment repairs and alterations, and additional services such as photo printing and key cutting, operating more than 200 shops across the UK. It originated in 1817 in Liverpool as a silk dyeing business run by the Johnson brothers and has been part of the Timpson Group since 2017.
Interested in this role?
Apply now to join JOHNSONS THE CLEANERS.