Facilities Coordinator
Workman Facilities Management LimitedFacilities Coordinator
Location: Multi-site Reporting To: Operations Manager
Job Purpose
The Facilities Coordinator supports the day-to-day running across the portfolio, ensuring that facilities, services, and tenant needs are managed efficiently. The role involves coordination of maintenance, health & safety compliance, contractor management, and administrative support to maintain a high-quality working environment.
Key Responsibilities
Operations & Facilities Support
- Assist in the daily operations, ensuring all communal areas are clean, safe, and well-maintained
- Conduct regular site inspections and report maintenance issues
- Coordinate planned and reactive maintenance works
- Liaise with cleaning, security, and landscaping teams
Tenant & Customer Service
- Act as a first point of contact for tenants and visitors
- Respond to tenant queries and service requests promptly
- Support tenant onboarding (move-ins) and offboarding (move-outs)
- Help maintain positive tenant relationships
Contractor & Supplier Coordination
- Assist with booking and supervising contractors on-site
- Ensure contractors comply with site rules and UK health & safety regulations
- Maintain contractor records, permits, and risk assessments
Health & Safety Compliance
- Support compliance with UK legislation, including the Health and Safety at Work Act 1974 and fire safety regulations
- Assist with risk assessments, incident reporting, and safety audits
- Ensure signage and safety procedures are up to date
Administrative Duties
- Maintain records (maintenance logs, compliance documentation, service contracts)
- Raise purchase orders and process invoices
- Assist with budgeting and cost tracking
- Prepare reports for management
Security & Emergency Support
- Assist in monitoring site security systems and access control
- Support emergency procedures (fire alarms, evacuations, incident response)
Skills & Experience
Essential
- Previous experience in facilities, property, or operations support
- Strong organisational and multitasking skills
- Good communication and customer service skills
- Basic IT skills (Microsoft Office: Word, Excel, Outlook)
- Understanding of health & safety practices
Desirable
- Experience in commercial property or business park environments
- Knowledge of CAFM systems (e.g., Planon, Concept, FM systems)
- IOSH Working Safely or equivalent qualification
Personal Attributes
- Proactive and hands-on approach
- Strong attention to detail
- Reliable and able to work independently
- Professional and approachable
Working Hours
Monday–Friday, 8:00am–4:30pm (may vary depending on site needs)
About Workman Facilities Management Limited
Workman is a UK commercial property management and building consultancy firm, part of the Workman group (which trades under the brand Workman LLP). It provides property management, building consultancy, facilities management, sustainability/ESG and building technology services to landlords, investors and occupiers of commercial property. The company describes itself as the UK's largest independent commercial property management and building consultancy specialist.
Interested in this role?
Apply now to join Workman Facilities Management Limited.