Facilities Manager

About the role

Computershare is looking for an experienced Facilities Manager to join the Property Services team in Edinburgh.

Within the Property Services team, we manage the property, facilities and health & safety for all colleagues, contractors, third party suppliers and clients across the UCI region.

Why this role stands out

• Opportunity to make an impact within the Property Services department, managing multiple properties and facilities services including health and safety compliance, sustainability and physical security
• Working with stakeholders across the UK, Ireland and Jersey to support the organisation's objectives
• Great team culture where you will be encouraged to work collaboratively and learn from each other

Responsibilities

The Facilities Manager will be accountable for all facilities and property management of multi-tenanted buildings. They will be responsible for all hard and soft services, all in-house facilities programmes and services, and ownership of health & safety activities. You will coordinate, prioritise, and oversee the completion of reactive and planned facilities activities.

You will warrant provision of management information to track and ensure the quality and continuous improvement of facilities services. Ensure the business is provided with a compliant, reliable service that achieves value for money through effective supplier management and cost control whilst meeting the operational needs of the business.

Key responsibilities include:

• Manage direct reports effectively, ensuring that each has a clearly defined job profile, annual objectives and regular performance appraisals with an emphasis on learning and development
• Oversight of planning and implementation of facilities related projects, effectively delivering local change programs
• Ensure the properties within the role remit remain legally compliant with statutory testing and assessments being completed within the defined timescales
• Manage suppliers and partners to ensure service and maintenance standards meet contract specifications & performance objectives
• Maintain physical security standards and support the completion of client and information security risk audits
• Support the business continuity team through the maintenance of a department business continuity plan and ensuring out of hours communications cascades remain accurate
• Manage and maintain effective financial control, ensuring spending is approved in-line with financial limits, available budget and forecasts
• Oversee and performance manage all Property and Facilities suppliers, working in partnership with procurement as needed

Requirements

The Facilities Manager requires:

• Previous experience of the management and oversight of large commercial properties, with regional or multi-site experience
• Knowledge of building management including electrical distribution, HVAC, ventilation systems, security and fire detection systems
• Excellent communication skills, managing stakeholders at all levels by phone, email and face to face – understanding and anticipating their requirements and instilling confidence

Other key skills required:

• Working with suppliers and contractors to deliver quality facilities services
• Ability to identify problems, define solutions and deliver positive outcomes
• Develop and update standard operating procedures, document and implement same
• Managing local health & safety compliance and local health and safety committee
• Managing and control of budgets in-line with company protocols
• Ability to deliver change programs
• Working with Landlord & managing agents to adhere to lease agreements
• Previous experience of coaching and mentoring less experienced staff

Location and working arrangements

Location: Edinburgh, Hybrid

You will be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week, depending on business demand. Find out more about flexible work culture at computershare.com/flex

Rewards

• Flexible work to help you find the best balance between work and lifestyle
• Health and wellbeing rewards that can be tailored to support you and your family
• Opportunity to invest in the business by setting aside salary to purchase shares in the company, with a company contribution as well
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

Visit computershare.com/careershub to find out more about rewards and life at Computershare.

About Computershare

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. Our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process, please visit computershare.com/access for further information.