Senior Facilities Manager

Facilities Manager

About the role

Join us in this varied role where you'll be responsible for maintaining a safe and efficient workplace. As Facilities Manager, you'll act as a trusted partner and property specialist for a portfolio of properties. You'll be working collaboratively with teams across the bank to deliver improvements in process and customer experiences.

Responsibilities

• Act as the building owner accountable for all day-to-day and change activity within the property
• Deliver all facilities services in accordance with approved procedures and standards
• Ensure service level targets are achieved in relation to running costs, energy conservation and cost reduction opportunities
• Act as the key interface for any projects within the property, ensuring a safe and efficient workplace with planned reactive maintenance through helpdesk and supply partners
• Understand what the customer and business thinks and feels by actively reviewing key performance indications, identifying trends and taking timely action to address areas of improvement
• Maintain adherence to operating standards, quality processes and manage supplier partner relationships, in order to optimise performance and value for money
• Develop and maintain effective relationships with internal, external and supplier stakeholders, enabling positive customer and business outcomes across organisational boundaries
• Act as internal consultant and subject matter expert to the stakeholder network, ensuring compliance with all internal and external regulatory standards, process and controls

Requirements

• Experience gained in a property related discipline, facilities management or supplier management
• Professional qualification such as Facilities Management with a minimum standard of level 4, or equivalent
• The ability to manage stakeholders effectively
• Knowledge of risk and compliance management practices
• Experience in delivering successful customer experience and service performance improvement initiatives

Working arrangements

• Hours: 35
• Ways of Working: Office First
• Closing Date: 21/07/2026